Facilities Concierge & Front Desk Security

JLL; Den Haag; Vor Ort; EUR 28.000 - 38.000; Vollzeit

Zusammenfassung

JLL in The Hague is seeking a Facilities Support professional to perform security escorting and front-of-house duties. You will escort contractors, manage sign-in/sign-out, and provide reception support as part of a small FM team on-site.

You will also handle administrative tasks, update work orders in Corrigo CAFM, and assist with safety records and reporting. Fluency in English and Dutch (C1) is required, with an independent, detail‑focused work style.

Qualifikationen

• Experience in customer service, security, concierge or facilities support roles preferred.
• Strong attention to detail and ability to follow procedures accurately.
• Excellent interpersonal and communication skills.

Aufgaben

• Escort contractors, vendors, and service providers within controlled and secure areas in accordance with site procedures.
• Attend site each day ready to receive and escort contractors as scheduled.
• Remain with contractors throughout visits until departure from secure areas.
• Verify contractor identity and elevate discrepancies immediately.
• Brief contractors on site rules and access restrictions.
• Record escort activity including date, duration, contractor details, work order, areas accessed and escorting officer.
• Report contractor non‑compliance promptly.
• Assist with scheduling daily escort requirements by updating the Outlook and other booking apps
• Act as a professional point of contact for staff, visitors and contractors.
• Manage visitor sign‑in and sign‑out processes.
• Provide switchboard cover and relay messages accurately when required.
• Assist with meeting room set‑up and reinstatement.
• Maintain confidentiality and security standards.
• Provide filing, data entry and document management support.
• Assist with work order administration and Corrigo CAFM updates under FM guidance.
• Maintain vendor contact lists, security clearance and service records.
• Support health and safety record keeping.
• Submit escort activity logs to the FM team.
• Update operational trackers and dashboards as directed.
• Assist with ad‑hoc reporting requirements.

Kenntnisse

Customer service

Security awareness

Concierge

Facilities support

Attention to detail

Interpersonal skills

Office software

CAFM systems

Tools

Microsoft Office

CAFM systems

Jobbeschreibung

JLL in The Hague is seeking a Facilities Support professional to perform security escorting and front-of-house duties. You will escort contractors, manage sign-in/sign-out, and provide reception support as part of a small FM team on-site.

You will also handle administrative tasks, update work orders in Corrigo CAFM, and assist with safety records and reporting. Fluency in English and Dutch (C1) is required, with an independent, detail‑focused work style.