F&B Team Leader: Elevate Guest Experience & Lead Team

Hyatt Regency; Amsterdam; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

12 free nights at Hyatt hotels

20% Discounts at F&B outlets

Travel Allowance

Uniform provided

25 Vacation days

Headspace app access

Hyatt Well-Check wellness program

Hotel gym access

Job summary

Hyatt Regency Amsterdam, home to MAMA MAKAN, seeks an enthusiastic F&B Team Leader to oversee our Indonesian all-day-dining concept. You will lead the restaurant team, maintain service standards and assist in maximizing guest satisfaction.

In this role you supervise outlets when the F&B Manager is away, help with training, and ensure smooth service during peak times while upholding Hyatt’s brand promises.>

Qualifications

• 2+ years’ experience in Hospitality with prior supervising role in F&B
• A Hospitality / Tourism degree or equivalent on-the-job training
• Excellent English and Dutch language skills preferred
• Experience using a POS system
• Flexible schedule including evenings, weekends and holidays
• Legally allowed to work in the Netherlands (EU/EEA passport or valid work permit)

Responsibilities

• In charge of F&B outlets in absence of the F&B and (Assistant) Restaurant Manager
• Hands-on supervisor present in the restaurant during busy periods
• Conduct monthly inventory checks on operating equipment and supplies
• Know the menu thoroughly and upsell alternatives
• Ensure outlets are clean and organized front and back of house
• Perform cashier duties and Micros cashiering procedures
• Balance cash and card charges and remit to Front Office safe
• Coordinate events and maintain brand standards
• Foster teamwork across F&B and other departments
• Maintain positive attitude and motivate the team
• Provide regular feedback on performance and training when needed

Skills

Team leadership

Customer service

Communication skills

POS system experience

Education

Hospitality / Tourism degree

Tools

POS system

Job description

Hyatt Regency Amsterdam, home to MAMA MAKAN, seeks an enthusiastic F&B Team Leader to oversee our Indonesian all-day-dining concept. You will lead the restaurant team, maintain service standards and assist in maximizing guest satisfaction.

In this role you supervise outlets when the F&B Manager is away, help with training, and ensure smooth service during peak times while upholding Hyatt’s brand promises.>