F&B Supervisor: Guest Experience Champion

Hotelprofessionals; Rotterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Attractive employee discounts

Holiday benefits

Pension registration

Staff events

Career opportunities

Job summary

Hotelprofessionals is looking for a Restaurant Supervisor for ibis Styles Rotterdam Ahoy. You will oversee dining operations, ensuring exceptional service and training staff to provide top-quality food and beverage experiences. You're responsible for effectively handling guest complaints and ensuring the restaurant's operational success.

With over 3 years of experience in a hotel setting, robust knowledge of food and drink, and fluency in English, you'll thrive in a dynamic environment focused on guest satisfaction and team synergy. Employee benefits include competitive salary, holiday hours, and training opportunities.

Qualifications

• Minimum 3 years of experience as restaurant & bar waiter in a hotel.
• Fluent written and spoken knowledge of English and preferably Dutch.

Responsibilities

• Ensure smooth operation during shifts and assist with complaints.
• Check orders and supervise employees.
• Handle administrative tasks such as payments and evaluations.

Skills

Food & Beverage knowledge

Customer service skills

Complaint resolution

Job description

Hotelprofessionals is looking for a Restaurant Supervisor for ibis Styles Rotterdam Ahoy. You will oversee dining operations, ensuring exceptional service and training staff to provide top-quality food and beverage experiences. You're responsible for effectively handling guest complaints and ensuring the restaurant's operational success.

With over 3 years of experience in a hotel setting, robust knowledge of food and drink, and fluency in English, you'll thrive in a dynamic environment focused on guest satisfaction and team synergy. Employee benefits include competitive salary, holiday hours, and training opportunities.