Export Logistics Specialist (Temp, 24h/wk)

Kisuma Chemicals BV; Veendam; Remote; EUR 16,000 - 22,000; Part time

Job summary

Kisuma Chemicals BV in Veendam is seeking a proactive Customer Service Representative (temporary) to process orders, especially international ones, and manage the administrative handling with the external warehouse and carriers.

You will prepare export documents, serve as the main contact for customers, sales managers and logistics partners, and support credit control while assisting the sales organization.

Qualifications

• Completed MBO+ level education in administration/export.
• Fluent command of Dutch and English; French/German is an asset.
• Experience handling export shipments and documentation.
• Strong communication skills, both face-to-face and via virtual channels.
• Extensive experience with Office 365.
• Proactive and customer-oriented attitude.
• Experience with Exact and Dynamics is an asset.
• Structured way of working.
• Ability to handle stress well.

Responsibilities

• Process orders, primarily international ones, and oversee their administrative handling.
• Coordinate daily with our external warehouse and book shipments with our carriers.
• Prepare the necessary export documentation.
• Serve as the point of contact for inquiries from customers, sales managers, agents, the warehouse, and carriers; handle complaints.
• Provide support for credit control and offer administrative assistance to the sales organization.

Skills

Dutch language

English language

Customer service

Communication skills

Education

MBO+ administration/export

Tools

Office 365

Exact

Dynamics

Job description

Kisuma Chemicals BV in Veendam is seeking a proactive Customer Service Representative (temporary) to process orders, especially international ones, and manage the administrative handling with the external warehouse and carriers.

You will prepare export documents, serve as the main contact for customers, sales managers and logistics partners, and support credit control while assisting the sales organization.