Export Customer Service Lead - Global Supply Chain

Nutreco; Tilburg; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Pension

30 vacation days

Sustainability culture

Global exposure

Job summary

Nutreco is seeking a Customer Service Supervisor | Export based in Tilburg. You will lead the Customer Service Export team, ensuring accurate orders, export documentation and timely deliveries to international customers while collaborating with production, planning and logistics partners.

You will drive continuous improvement, oversee multiple countries, and contribute to lean initiatives and digital tooling in a dynamic global supply chain.

Qualifications

• Experience in customer service, logistics or supply chain.
• Experience in leadership or coordination.
• Strong problem-solving and analytical skills, with a continuous improvement mindset.
• Strong communication skills and the ability to collaborate across teams and cultures.
• A hands-on, proactive attitude and ownership mindset.
• Strong command of English is essential (native or near-native level); Dutch is preferred.

Responsibilities

• Lead and support the Customer Service Export team, fostering accountability, collaboration and development.
• Ensure accurate and timely processing of orders, export documentation and deliveries to global customers and internal stakeholders.
• Act as the key link between customer service, production, planning and logistics partners.
• Monitor performance (e.g. OTIF, delivery reliability) and drive continuous improvement initiatives.
• Lead or contribute to optimization projects (Lean, process improvements, digital tools).
• Remain hands-on by managing a number of countries operationally.

Skills

Customer service

Logistics

Leadership

Analytical thinking

Communication

English language

Job description

Nutreco is seeking a Customer Service Supervisor | Export based in Tilburg. You will lead the Customer Service Export team, ensuring accurate orders, export documentation and timely deliveries to international customers while collaborating with production, planning and logistics partners.

You will drive continuous improvement, oversee multiple countries, and contribute to lean initiatives and digital tooling in a dynamic global supply chain.