Export Customer Care Specialist - Africa (Hybrid)

B&S International; Dordrecht; Hybrid; EUR 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Christmas bonus

Performance bonus

25 vacation days

Travel allowance

One day per week work from home

Pension scheme

Training opportunities

Mental health coaching

Disability insurance

Survivor’s insurance

Gym membership

Bike plan

Zusammenfassung

King of Reach, part of the B&S family, seeks a Customer Care Specialist to manage end-to-end export orders for African markets. You will handle documentation, shipping, and compliance, collaborating with stock, purchasing, finance, logistics and sales teams.

You will work within a diverse international team offering autonomy and ownership, taking the lead to improve processes and ensure smooth order flow from start to finish.

Qualifikationen

• Experience in an administrative or office-based role is a plus
• Strong command of English; French is a plus
• Accurate and a strong communicator
• Confident when dealing with clients
• Take ownership and work independently

Aufgaben

• Process and follow up on orders for retail clients
• Coordinate with internal departments and external customers
• Spot and resolve issues in the order process
• Keep all records and admin up to date
• Coordinate the full order flow from start to finish

Kenntnisse

Customer service

Communication

Attention to detail

Independence

Client management

Jobbeschreibung

King of Reach, part of the B&S family, seeks a Customer Care Specialist to manage end-to-end export orders for African markets. You will handle documentation, shipping, and compliance, collaborating with stock, purchasing, finance, logistics and sales teams.

You will work within a diverse international team offering autonomy and ownership, taking the lead to improve processes and ensure smooth order flow from start to finish.