Event Coordinator

Eaexhibitions; Amsterdam; Hybrid; EUR 32,000 - 46,000; Full time

Benefits offered by this job

Career progression

International role

Professional development

Friendly international team

Job summary

EA Exhibitions in Amsterdam is seeking an enthusiastic Event Coordinator to be the primary contact for exhibitors, ensuring a smooth journey from registration to event completion.

You will work alongside an experienced Project Manager, respond to exhibitor inquiries, advise on stand design, furniture, utilities, and other services, and help deliver exceptional customer experiences at international exhibitions.

Qualifications

• Bachelor's degree in Events, Hospitality, Tourism, Facility Management, Business, or related field.
• Excellent written and spoken English.
• Strong communication and relationship-building skills.
• Customer-first mindset with a proactive attitude.
• Excellent organisational skills and attention to detail.

Responsibilities

• Be the primary point of contact for exhibitors, ensuring exceptional service throughout their journey.
• Respond to exhibitor questions and provide advice on stand design, furniture, graphics, utilities, and other services.
• Build strong relationships with exhibitors and organisers with proactive, responsive service.
• Use event management software to coordinate timelines, orders, and communications.
• Coordinate exhibitor requirements before, during, and after events.
• Assist with administrative tasks including orders, logistics, and exhibitor documentation.
• Identify solutions and resolve issues quickly to create a positive exhibition experience.

Skills

Customer service

Relationship-building

Communication

Organisational skills

Multitasking

Education

Bachelor's degree (HBO) in Events, Hospitality, Tourism, Facility Management, Business, or related field

Tools

Event management software

Job description

Are you passionate about delivering outstanding customer service and creating exceptional client experiences?

Do you enjoy building relationships, solving problems, and helping customers achieve success?

Are you looking to develop your career in the international events industry?

EA Exhibitions is looking for an enthusiastic Event Coordinator - Customer Experience & Exhibitor Services to join our team in Amsterdam.

About EA Exhibitions

EA Exhibitions is a full-service exhibition contractor with extensive experience in designing, organising, and delivering successful international exhibitions. From concept and floorplan design to exhibitor services, logistics, and on-site coordination, we manage every aspect of the exhibition journey.

We work with international associations, PCOs, and corporate clients to create exhibitions where exhibitors and sponsors can showcase their products, connect with customers, and grow their businesses. Sustainability is at the heart of everything we do, and we are committed to delivering innovative and environmentally responsible events.

The Role

As an Event Coordinator, you will be the primary point of contact for exhibitors, ensuring they receive exceptional service and support throughout their exhibition journey. Your goal is to make the preparation process as smooth and stress-free as possible while building positive, long-lasting relationships with our clients.

Working alongside an experienced Project Manager, you will:

• Support and guide international exhibitors from the moment they register until the event concludes.
• Respond to exhibitor questions and provide friendly, professional advice on stand design, furniture, graphics, utilities, and other event services.
• Build strong relationships with exhibitors and organisers by delivering proactive, responsive customer service.
• Use our event management software to coordinate timelines, orders, and communications.
• Work closely with suppliers to ensure services are delivered accurately and on time.
• Coordinate exhibitor requirements before, during, and after events.
• Assist with administrative tasks including, orders, logistics, and exhibitor documentation.
• Help create a positive exhibition experience by identifying solutions and resolving issues quickly and professionally.

This is an ideal opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a career where customer satisfaction is at the centre of everything they do.

Who You Are

You enjoy helping people and take pride in delivering excellent customer service. You're organised, proactive, and communicate confidently with clients from different cultures and backgrounds.

You have:

• A bachelor's degree (HBO) in Events, Hospitality, Tourism, Facility Management, Business, or a related field.
• Excellent written and spoken English.
• Strong communication and relationship-building skills.
• A customer-first mindset with a positive, solution-oriented attitude.
• Excellent organisational skills and attention to detail.
• The ability to manage multiple priorities while maintaining a high level of service.
• Willingness to travel internationally to support events.
• Experience in customer service, hospitality, events, or exhibitions is an advantage, but motivated graduates are encouraged to apply.

What We Offer

At EA Exhibitions, you'll become part of a friendly, international team that values collaboration, initiative, and personal development. Our office near Amsterdam Sloterdijk offers an informal working environment where teamwork, creativity, and having fun are just as important as delivering excellent results.

We offer:

• Opportunities to develop into a Project Manager or other senior client-facing roles.
• A supportive environment with ongoing learning and professional development.
• An exciting international role where no two days are the same.
• A workplace where your ideas, initiative, and commitment to customer service are genuinely valued.