Evening Shift Leader – Artisanal Gelato Team

Miuz; Amsterdam; Hybride; EUR 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Employee discounts on gelato

Growth opportunities

Friendly work environment

Résumé du poste

Miuz Gelato in Amsterdam is seeking a dedicated Shift Leader with at least one year of leadership experience in hospitality. You will lead a small team, ensure warm guest service, and manage floor operations during busy evenings and weekends.

Join a fast-paced, quality-focused gelateria that values sustainability, training, and staff development. You’ll help maintain standards, manage inventory, and contribute to a friendly, supportive work environment.

Qualifications

• 1 year of leadership experience in Horeca (hospitality).
• Evening shifts available on weekends living up to role requirements.
• Strong communication and organizational skills essential.
• Passion for high-quality food products and sustainability.
• Ability to work in a fast-paced environment with attention to detail.

Responsabilités

• Deliver exceptional customer service, ensuring every guest is greeted warmly and attended to promptly.
• Foster a welcoming environment that encourages repeat business through courteous and efficient service.
• Take an active role in floor operations, maintaining a clean and organized workspace.
• Demonstrate leadership during evening shifts by managing the team effectively and ensuring seamless operations.
• Supervise the presentation and portioning of artisanal gelato and other products, ensuring consistency and quality.
• Uphold all health and safety regulations within the store.
• Train, mentor, and support new team members to ensure high standards of service.
• Address customer inquiries and resolve any issues that arise promptly and professionally.
• Oversee inventory management, ensuring adequate stock levels and minimizing waste.

Connaissances

Leadership

Customer service

Communication

Organization

Mentoring

Hospitality

Sustainability

Description du poste

Miuz Gelato in Amsterdam is seeking a dedicated Shift Leader with at least one year of leadership experience in hospitality. You will lead a small team, ensure warm guest service, and manage floor operations during busy evenings and weekends.

Join a fast-paced, quality-focused gelateria that values sustainability, training, and staff development. You’ll help maintain standards, manage inventory, and contribute to a friendly, supportive work environment.