Enterprise ITAM & EOL Programme Lead

Booking.com; Amsterdam; Hybrid; EUR 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working

Work from abroad (up to 20 days/yr)

Product discounts

Generous leave

Job summary

Booking.com is seeking an experienced Senior Enterprise ITAM and EOL Technical Programme Manager to translate a complex enterprise roadmap into coordinated delivery across Technology, Business Units and enablement teams.

You will coordinate ITAM/EOL processes with ServiceNow, LeanIX, Collibra and SAP, drive ownership, data quality and lifecycle management, and ensure remediation and assurance across infrastructure and cloud assets.

Qualifications

• Experience coordinating complex, cross-functional technology programmes with multiple teams and business units.
• Experience managing integrated delivery plans, milestones, dependencies, risks and decisions.
• Experience working with technical teams across infrastructure, cloud, enterprise applications, security, architecture or service management.
• Understanding of IT Asset Management, CMDB, ServiceNow, software lifecycle management, cloud governance or technology risk.

Responsibilities

• Translate the ITAM and EOL roadmap into an integrated delivery plan with clear outcomes, milestones, owners and dependencies.
• Coordinate delivery across ServiceNow, enterprise inventory systems, systems of record and the teams that own them.
• Manage programme scope, risks, issues, dependencies, decisions and Business Unit commitments.
• Establish effective governance, reporting and delivery routines.
• Maintain visibility of progress against outcomes, including coverage, ownership, data quality, remediation and assurance.
• Coordinate adoption of ITAM and EOL processes across BHFS and other agreed priority areas.
• Work with Platform Owners, Service Owners and Business Units on ownership, attestation, remediation and exception management.
• Support prioritisation of the highest-risk and most business-critical asset and service domains.
• Escalate blockers and ownership gaps, ensuring decisions are made at the right level.
• Support the transition of delivered processes and controls into sustainable BAU ownership.

Skills

ITAM Program Management

Cross-functional leadership

Stakeholder management

Technical liaison

Delivery planning

Communication skills

Tools

ServiceNow

LeanIX

Collibra

SAP

Job description

Booking.com is seeking an experienced Senior Enterprise ITAM and EOL Technical Programme Manager to translate a complex enterprise roadmap into coordinated delivery across Technology, Business Units and enablement teams.

You will coordinate ITAM/EOL processes with ServiceNow, LeanIX, Collibra and SAP, drive ownership, data quality and lifecycle management, and ensure remediation and assurance across infrastructure and cloud assets.