Strategic ITAM & EOL Capability Architect

Booking.com; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Annual leave

Hybrid working

Product discounts

Job summary

Booking.com is seeking an Enterprise ITAM and EOL Capability Lead to define the strategic ITAM/EOL capability from the ground up. You will set the technical vision, architecture, operating model and governance to help Booking.com understand its technology landscape and drive risk-informed decisions.

You will collaborate across Technology, Business Units, Enterprise Architecture, Security and Audit to create standards, drive integration, and enable scalable, enterprise-wide adoption of the new

Qualifications

• Significant experience with ServiceNow ITAM, CMDB, service mapping or similar service-management capabilities.
• Significant experience leading enterprise applications, platforms or integrated technology capabilities.
• Experience shaping target architectures, integration strategies, data models and systems of record.
• Experience translating policy, regulatory or audit requirements into practical technical controls.
• A deep background in IT Asset Management, technology lifecycle management, cloud governance, technology risk or a related discipline.
• Experience improving data quality, ownership and accountability across complex organisations.
• Strong judgement across architecture, risk, reliability, cost and business value.
• The ability to create clarity, make decisions and bring stakeholders with you.
• Excellent communication and influencing skills, including the ability to work effectively without direct authority.

Responsibilities

• Define the technical vision, target architecture, operating model, governance and roadmap for the ITAM and EOL capability.
• Establish how Booking.com identifies technology, assigns ownership, assesses criticality and manages lifecycle and EOL risk.
• Design how ServiceNow, LeanIX, Software Catalog, cloud discovery and other systems work together.
• Turn policy and risk expectations into practical technical standards, controls, workflows and reporting.
• Establish the data, attestation, remediation, exception and escalation processes needed to make the capability reliable.
• Create a repeatable approach to identifying, prioritising and reducing technology lifecycle and EOL exposure.
• Set clear decision rights and accountability across Platform Owners, Service Owners and Business Units.
• Provide clear, evidence-based reporting to Technology leadership, Risk, Compliance and Audit.
• Partner with the programme and BHFS stakeholders to ensure the capability meets BHFS requirements and is designed for wider enterprise adoption.
• Work with architects, the Technical Programme Manager and delivery teams to turn the vision into a sustainable service.

Skills

ServiceNow ITAM

CMDB

service mapping

enterprise applications

integration strategies

data models

systems of record

policy translation

architecture judgement

communication & influencing

Tools

LeanIX

Software Catalog

cloud discovery

Job description

Booking.com is seeking an Enterprise ITAM and EOL Capability Lead to define the strategic ITAM/EOL capability from the ground up. You will set the technical vision, architecture, operating model and governance to help Booking.com understand its technology landscape and drive risk-informed decisions.

You will collaborate across Technology, Business Units, Enterprise Architecture, Security and Audit to create standards, drive integration, and enable scalable, enterprise-wide adoption of the new