EMEA Regional IT Support Specialist – End-User Tech

Delrin; Dordrecht; On-site; EUR 45,000 - 60,000; Full time

Job summary

A leading materials company in Dordrecht is looking for a Regional IT Support Specialist to provide advanced technical support across the EMEA region. The role involves diagnosing and resolving complex issues related to PCs and network equipment, collaborating on IT projects, and ensuring minimal disruption to operations. The ideal candidate should have a Bachelor's degree in IT, at least 3 years of hands-on support experience, and proficiency in Windows 11 and Microsoft Office 365. This is a full-time on-site position with limited travel requirements.

Qualifications

• Experience in IT support for at least 3 years, preferably in manufacturing.
• Comfortable working independently and solving technical challenges.

Responsibilities

• Provide Level 2/3 technical support for end users across EMEA.
• Diagnose and resolve complex hardware and software issues.
• Collaborate on projects, ensuring smooth user device management.

Skills

Problem-Solving

Communication

Technical Support

Windows 11

Microsoft Office 365

Education

Bachelor's degree in Computer Science

Equivalent experience

Tools

Active Directory

Intune

Job description

A leading materials company in Dordrecht is looking for a Regional IT Support Specialist to provide advanced technical support across the EMEA region. The role involves diagnosing and resolving complex issues related to PCs and network equipment, collaborating on IT projects, and ensuring minimal disruption to operations. The ideal candidate should have a Bachelor's degree in IT, at least 3 years of hands-on support experience, and proficiency in Windows 11 and Microsoft Office 365. This is a full-time on-site position with limited travel requirements.