CRM Solutions Architect

Wipro; Amsterdam; On-site; EUR 80,000 - 100,000; Full time

Job summary

A leading technology consulting firm in the Netherlands is seeking a CRM Solutions Architect to lead enterprise-level Dynamics 365 CRM implementations. The ideal candidate will have over 12 years of experience in Microsoft Dynamics CRM, demonstrated capability in integrating Power Platform, and a solid architectural design background. This full-time position offers a dynamic environment and opportunities for professional growth and collaboration across projects in various industries.

Qualifications

• 12+ years of experience in Microsoft Dynamics CRM, with at least 5 years in a solution architect role.
• Strong command of Power Platform (Power Apps, Power Automate, Power BI).
• Expertise in MSCRM Functional and Architecting with deep knowledge of Microsoft Dynamics CRM 2015 and later.

Responsibilities

• Lead end-to-end solution architecture for Dynamics 365 CRM implementations.
• Translate business requirements into scalable, secure, and high-performance CRM solutions.
• Collaborate with stakeholders and functional teams to ensure project alignment.

Skills

Microsoft Dynamics CRM expertise

Power Platform proficiency

DevOps experience

Data Fabric knowledge

Architectural design skills

Education

Microsoft certifications (MB-600, PL-600)

Tools

MS Power Automate

Microsoft Power Apps

Job description

Wipro Amsterdam, North Holland, Netherlands

CRM Solutions Architect

We are seeking a Dynamics Technical Senior Solution Architect who excels in driving strategic decisions while adhering to industry best practices. The ideal candidate possesses a robust understanding of Dynamics CRM and demonstrates the capacity to articulate design requirements clearly and effectively. They have a proven track record of successfully managing and delivering complex projects and will lead the design and delivery of enterprise‑grade CRM solutions with a strong focus on Sales, Power Platform, and integration architecture.

Key Responsibilities

• Lead end‑to‑end solution architecture for Dynamics 365 CRM implementations, including Sales, Customer Service, and Marketing modules.
• Translate business requirements into scalable, secure, and high‑performance CRM solutions.
• Define architecture blueprints, integration patterns, and data models aligned with enterprise standards.
• Guide functional and technical teams through solution design, configuration, customisation, and deployment.
• Collaborate with stakeholders, business analysts, and developers to ensure alignment with business goals.
• Oversee DevOps practices including CI/CD pipelines, automated testing, and release governance for Dynamics 365.
• Provide architectural governance and technical leadership across multiple projects and geographies.
• Conduct architecture reviews, performance tuning, and security assessments.

Required Skills & Qualifications

• 12+ years of experience in Microsoft Dynamics CRM, with at least 5 years in a solution architect role.
• Expertise in MSCRM Functional (L3) and Architecting (L2) with deep knowledge of Microsoft Dynamics CRM 2015 and later.
• Strong command of Power Platform (Power Apps, Power Automate, Power BI) and Microsoft Power Portal for Dynamics 365.
• Experience with DevOps for Dynamics 365, including CI/CD, automated testing, and release management.
• Proficiency in MSD365 Customization and Configuration, including workflows, plugins, and business rules.
• Familiarity with Data Fabric concepts and enterprise data integration strategies.
• Microsoft certifications such as MB-600, PL-600, or Solution Architect Expert are highly desirable.

Desirable Experience

• Large‑scale CRM transformations across industries such as telecom, energy, and manufacturing.
• Hybrid CRM environments (e.g., Dynamics + Salesforce).
• Experience with Azure services, API management, and enterprise integration platforms.

Mandatory Skills

• MSCRM Functional, Architecting, Microsoft Dynamics CRM 2015.
• Microsoft Power Portal for Dynamics 365.
• DevOps for Dynamics 365.
• Microsoft PowerApps for Dynamics 365.
• MS Power Automate for Dynamics 365.
• Data Fabric.

Seniority Level

• Mid‑Senior level

Employment Type

• Full‑time

Job Function

• Engineering and Information Technology
• IT Services and IT Consulting

Experience Level

8-10 Years

Why Join Us?

At Wipro Technologies, we believe in the power of reinvention—both for our clients and our people. Joining our team as a Functional Consultant L2 gives you a pivotal role in delivering digital transformation solutions that make a tangible impact across industries. You will thrive in a dynamic work environment where your expertise is valued, collaboration with diverse professionals is encouraged, and continuous learning and professional development initiatives support your growth. Wipro fosters an inclusive culture that empowers all team members to bring their authentic selves to work.