Dutch-Speaking Support Advisor – Malaga (Hybrid, Relocation)

Next Job Abroad; Maastricht; Hybrid; EUR 21,000 - 25,000; Full time

Benefits offered by this job

Monthly gross salary €2,094

Performance bonus up to 15%

Permanent Spanish contract

Two-month probation

Hybrid after onboarding

Relocation support

Job summary

Next Job Abroad is recruiting a Dutch-speaking Customer Support Advisor to join an international client in Malaga, Spain. You will help customers with mobile services, broadband, TV and home products, acting as the first contact and identifying upsell opportunities.

You’ll receive paid training, a two-month probation, and a permanent Spanish contract with hybrid working options after onboarding.

Qualifications

• Native-level Dutch (C2).
• Good English skills (minimum B1).
• Strong communication and customer service skills.
• A commercial mindset and confidence speaking with customers.
• Comfortable using computers and learning new systems.

Responsibilities

• Support customers by phone in Dutch.
• Assist with mobile, broadband and TV-related inquiries.
• Troubleshoot problems and find suitable solutions.
• Provide friendly, professional and customer-focused service.
• Identify upselling and cross-selling opportunities.
• Collaborate with colleagues in an international team.

Skills

Dutch (C2)

English (B1)

Customer service

Communication

Commercial mindset

Tech literacy

Job description

Next Job Abroad is recruiting a Dutch-speaking Customer Support Advisor to join an international client in Malaga, Spain. You will help customers with mobile services, broadband, TV and home products, acting as the first contact and identifying upsell opportunities.

You’ll receive paid training, a two-month probation, and a permanent Spanish contract with hybrid working options after onboarding.