Dutch-Speaking Customer Support Agent in Malaga

Next Job Abroad; Leiden; Hybrid; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Permanent contract

Flexible full-time options

Comprehensive paid training

Hybrid work after onboarding

Career development

Relocation support

HR assistance with moving to Spain

International working environment

Job summary

Next Job Abroad is seeking Dutch-speaking Customer Support Advisors to join our international client in Malaga, Spain. You will handle questions related to mobile services, internet and home products, delivering warm and professional service.

You’ll identify upsell opportunities, assist customers by phone, and collaborate with colleagues in an international team. This permanent, hybrid role offers relocation support and comprehensive training to help you succeed.

Qualifications

• Native-level Dutch required.
• Good English (minimum B1).
• Strong communication and customer service skills.
• Commercial mindset with confidence speaking to customers.
• Comfortable with computers and learning new systems.

Responsibilities

• Provide customer support via phone.
• Assist customers with mobile, broadband and TV inquiries.
• Troubleshoot and resolve customer issues.
• Deliver friendly and professional service.
• Identify upselling and cross-selling opportunities and communicate them.

Skills

Dutch native

English (B1)

Communication skills

Customer service

Commercial mindset

Job description

Next Job Abroad is seeking Dutch-speaking Customer Support Advisors to join our international client in Malaga, Spain. You will handle questions related to mobile services, internet and home products, delivering warm and professional service.

You’ll identify upsell opportunities, assist customers by phone, and collaborate with colleagues in an international team. This permanent, hybrid role offers relocation support and comprehensive training to help you succeed.