Dutch-Speaking Hotel Operations Manager | Deputy GM

Ruth Wagstaff Recruitment Ltd; Eindhoven; On-site; EUR 44,000 - 46,000; Full time

Job summary

Ruth Wagstaff Recruitment Ltd in Eindhoven is seeking an Operations Manager for a well-established hotel. You will hold end-to-end responsibility for service quality, oversee daily operations, and support the General Manager as a trusted deputy.

This hands-on role blends operational accountability with people development in a compact hotel setting. The position requires a proven hotel management track record, strong leadership, and excellent Dutch and English language skills.

Qualifications

• Demonstrated track record in hotel management.
• Hands-on operational mentality with front-line leadership.
• Experience leading hotel teams and day-to-day operations.
• Comfortable in a smaller hotel structure and willing to own multiple departments.
• Excellent written and spoken Dutch and English.

Responsibilities

• Safeguard the guest experience across all departments.
• Use feedback and data to drive service improvements.
• Oversee payroll and maintain cost controls.
• Coach Heads of Department and support leadership development.
• Ensure safety, compliance, and brand standards.

Skills

Hotel systems

Team leadership

Guest experience

Payroll & cost control

Data reporting tools

Tools

Hotel systems

Reporting tools

Job description

Ruth Wagstaff Recruitment Ltd in Eindhoven is seeking an Operations Manager for a well-established hotel. You will hold end-to-end responsibility for service quality, oversee daily operations, and support the General Manager as a trusted deputy.

This hands-on role blends operational accountability with people development in a compact hotel setting. The position requires a proven hotel management track record, strong leadership, and excellent Dutch and English language skills.