Dutch-Speaking Customer Support Specialist – After-Sales & Tech

Cross Border Talents; Amsterdam; Hybrid; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Relocation Support

Monthly productivity bonuses up to €25

On-site transport subsidies up to €100

Professional growth & training

Job summary

Cross Border Talents is seeking a Dutch-speaking Customer Expert for After-Sales and Technical Support in Greece. The role covers order tracking, invoicing, troubleshooting, and cross-team escalation. On-site in Athens or Thessaloniki, with remote options and relocation support.

Ideal candidates are fluent in Dutch with English proficiency for system tools and communications. Entry-level applicants with strong interpersonal skills are encouraged to apply, with a path toward mentorship and growth

Qualifications

• Dutch at native level or C1, plus English B2+ for tools and communications.
• Customer support experience is a plus, entry-level with strong interpersonal skills welcome.
• Tech-savvy with good PC skills and ability to use multiple platforms.

Responsibilities

• Serve as the main point of contact for Dutch-speaking customers via phone, chat and email.
• Handle order management, deliveries, invoicing and after-sales support.
• Diagnose and resolve technical issues with devices and digital services.
• Coordinate repair services and manage cases to full resolution.
• Escalate complex inquiries to specialized teams while logging records in CRM.

Skills

Dutch language (native/C1)

English proficiency (B2+)

Strong communication

Problem-solving

Tech-savvy

Typing speed 25 WPM

Tools

CRM systems

Job description

Cross Border Talents is seeking a Dutch-speaking Customer Expert for After-Sales and Technical Support in Greece. The role covers order tracking, invoicing, troubleshooting, and cross-team escalation. On-site in Athens or Thessaloniki, with remote options and relocation support.

Ideal candidates are fluent in Dutch with English proficiency for system tools and communications. Entry-level applicants with strong interpersonal skills are encouraged to apply, with a path toward mentorship and growth