Dutch-Speaking After-Sales Tech Support Specialist (Remote)

Cross Border Talents; Edam; Hybrid; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Relocation support

Bonuses

Transport subsidies

Professional growth

Job summary

Cross Border Talents seeks a Dutch-speaking Customer Expert for After-Sales & Technical Support. The role covers order management, deliveries, invoicing, and troubleshooting for hardware and digital services, with onboarding and growth paths into mentorship or Tier-2 support.

The position offers relocation support and monthly bonuses, with on-site subsidies and a vibrant international team. Grecia-based options include on-site or remote work in a hybrid setup.

Qualifications

• Languages: Dutch at native/C1 level with English B2+ for tools and training.
• Tech-savvy with good PC skills and multi-platform use.
• Excellent verbal and written communication with fast problem-solving.
• Entry-level friendly if you have strong interpersonal skills.

Responsibilities

• Serve as the main point of contact for Dutch-speaking customers via phone, chat and email.
• Support order management, deliveries, invoicing and returns.
• Diagnose and troubleshoot hardware, devices and digital services.
• Coordinate repair and escalation with empathy until resolution.
• Maintain accurate CRM records and collaborate with cross-functional teams.

Skills

Dutch native

English B2+

Tech-savvy

Strong communication

Problem solving

Tools

CRM software

Job description

Cross Border Talents seeks a Dutch-speaking Customer Expert for After-Sales & Technical Support. The role covers order management, deliveries, invoicing, and troubleshooting for hardware and digital services, with onboarding and growth paths into mentorship or Tier-2 support.

The position offers relocation support and monthly bonuses, with on-site subsidies and a vibrant international team. Grecia-based options include on-site or remote work in a hybrid setup.