Dutch-speaking Customer Service Representative - Relocate to Spain

Next Job Abroad; Den Haag; Hybrid; EUR 22,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Accommodation included

Flight reimbursement

4 weeks of training

Job summary

Next Job Abroad is offering a relocation opportunity to Alicante or Málaga, Spain, to join a multinational customer support team. You will assist customers in Dutch and English, handling phone, email, and chat inquiries while explaining mobile services, internet, and TV setups.

The role emphasizes friendly, proactive service, cross-selling opportunities, and detailed record-keeping. A hybrid work model is available after onboarding, with a robust relocation package and training support.

Qualifications

• Native-level Dutch (C2) and good English (B1+).
• EU passport or right to work in Spain.
• Strong communication and customer service skills.
• Comfortable speaking with customers and recommending products/services.
• Basic technical understanding and good computer skills.
• Positive, proactive, and eager to learn.
• Flexible to work shifts, including evenings and weekends.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist customers with questions about mobile services, home internet, and TV.
• Help with SIM card activation, internet setup, TV installation, and basic technical troubleshooting.
• Deliver friendly, professional, and solution-oriented customer service.
• Identify opportunities for cross-selling and upselling (training provided).
• Maintain accurate customer records and collaborate with your team to ensure excellent customer experience.

Skills

Dutch (C2)

English (B1+)

Customer service

Technical aptitude

Communicative

Shift flexibility

Job description

Start Your New Life in Sunny Spain!

Have you always dreamed of living by the Mediterranean? This is your opportunity to relocate to Alicante or Málaga and combine an exciting international career with the Spanish lifestyle. Enjoy sunshine, beautiful beaches, a lower cost of living, and a friendly international working environment while supporting customers in your native language.

What you will do:

• Provide customer support via phone, email, and chat.
• Assist customers with questions about mobile services, home internet, and TV.
• Help with SIM card activation, internet setup, TV installation, and basic technical troubleshooting.
• Deliver friendly, professional, and solution-oriented customer service.
• Identify opportunities for cross-selling and upselling (full training provided).
• Maintain accurate customer records and work closely with your team to ensure an excellent customer experience

Requirements

What you will bring:

• Native-level Dutch (C2) and good English (B1+).
• EU passport or the legal right to work in Spain.
• Strong communication and customer service skills.
• Comfortable speaking with customers and recommending additional products or services.
• Basic technical understanding and good computer skills.
• Positive, proactive, and eager to learn.
• Flexible to work shifts, including evenings and weekends

Benefits

Why this role is a great opportunity

This is more than a customer support job.

It's a chance to live abroad, work with a global brand and develop skills that look fantastic on an international CV.

What's included:

• Permanent Spanish employment contract.
• Excellent salary
• Performance bonus of up to 15%.
• Paid 4-week training and ongoing coaching.
• Hybrid working model available after the initial onboarding period.
• Relocation package - including accommodation, relocation bonus and flight reimbursement.
• Full support with administrative processes
• Career development opportunities within an international company.
• Work in a fun, multicultural environment with Dutch-speaking colleagues

You’ll be joining a multinational environment where your development actually matters. Ready for your next adventure?