Dutch-speaking Customer Service Representative - Relocate to Spain

Next Job Abroad; Amsterdam; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Permanent Spanish contract

Excellent salary

Bonus up to 15%

4-week training and coaching

Hybrid work after onboarding

Relocation package

Flight reimbursement

Administrative support

Career development

Multicultural environment

Dutch-speaking colleagues

Job summary

Next Job Abroad is hiring for a customer support role in Spain, offering relocation to Alicante or Málaga. You will join a multinational team, support customers in Dutch and English, and build a memorable service experience.

You'll handle calls, emails and chats, assist with mobile services, home internet and TV, with full training provided. This is a permanent Spanish contract with a hybrid work model after onboarding.

Qualifications

• Native-level Dutch (C2) and good English (B1+).
• EU passport or the legal right to work in Spain.
• Strong communication and customer service skills.
• Comfortable speaking with customers and recommending additional products or services.
• Basic technical understanding and good computer skills.
• Positive, proactive, and eager to learn.
• Flexible to work shifts, including evenings and weekends.

Responsibilities

• Provide customer support via phone, email, and chat.
• Assist customers with questions about mobile services, home internet, and TV.
• Help with SIM card activation, internet setup, TV installation, and basic technical troubleshooting.
• Deliver friendly, professional, and solution-oriented customer service.
• Identify opportunities for cross-selling and upselling (full training provided).
• Maintain accurate customer records and work closely with your team to ensure an excellent customer experience

Skills

Dutch (NAT CLI)

English (B1+)

Customer service

Communication skills

Problem solving

Basic IT skills

Flexible shifts

Job description

Start Your New Life in Sunny Spain!

Have you always dreamed of living by the Mediterranean? This is your opportunity to relocate to Alicante or Málaga and combine an exciting international career with the Spanish lifestyle. Enjoy sunshine, beautiful beaches, a lower cost of living, and a friendly international working environment while supporting customers in your native language.

What you will do

• Provide customer support via phone, email, and chat.
• Assist customers with questions about mobile services, home internet, and TV.
• Help with SIM card activation, internet setup, TV installation, and basic technical troubleshooting.
• Deliver friendly, professional, and solution-oriented customer service.
• Identify opportunities for cross-selling and upselling (full training provided).
• Maintain accurate customer records and work closely with your team to ensure an excellent customer experience

Requirements

What you will bring

• Native-level Dutch (C2) and good English (B1+).
• EU passport or the legal right to work in Spain.
• Strong communication and customer service skills.
• Comfortable speaking with customers and recommending additional products or services.
• Basic technical understanding and good computer skills.
• Positive, proactive, and eager to learn.
• Flexible to work shifts, including evenings and weekends

Benefits

Why this role is a great opportunity

This is more than a customer support job.

It's a chance to live abroad, work with a global brand and develop skills that look fantastic on an international CV.

What's included

• Permanent Spanish employment contract.
• Excellent salary
• Performance bonus of up to 15%.
• Paid 4-week training and ongoing coaching.
• Hybrid working model available after the initial onboarding period.
• Relocation package - including accommodation, relocation bonus and flight reimbursement.
• Full support with administrative processes
• Career development opportunities within an international company.
• Work in a fun, multicultural environment with Dutch-speaking colleagues

You’ll be joining a multinational environment where your development actually matters. Ready for your next adventure?