Dutch-speaking Customer & Orders Specialist

signode; Netherlands; On-site; EUR 28,000 - 42,000; Full time

Job summary

Signode in the Netherlands seeks a motivated sales administrator to process orders in ERP, manage invoicing, and coordinate with external and internal sales teams. You will confirm prices with customers, handle queries, and maintain CRM records, while ensuring timely delivery and accurate documentation.

You will work in a fast-paced environment, using ERP/CRM tools, and you will communicate in Dutch and English, with French a plus.

Qualifications

• Bachelor's degree plus 2 years of specialization in sales.
• Strong commercial acumen and customer orientation.
• Excellent Dutch and English; French is a plus.
• ERP and CRM experience; proficient with Windows.
• Autonomous, organized and team oriented.

Responsibilities

• Check commercial accuracy of all orders and process in ERP.
• Raise orders for machines projects and process staged payments.
• Confirm prices with customers prior to orders.
• Invoice customers including consignments and rentals.
• Handle customer queries and chase overdue debt.
• Maintain CRM with up-to-date records.
• Support external sales with reports and scorecards.
• Pass inquiries to relevant sales teams.
• Follow material return process (MR).
• Raise credit notes for returns or price discrepancies.
• Coordinate with supply chain on lead times.
• Set up new customer accounts and credit applications.
• Respond to price evolution instructions from management.

Skills

Commercial acumen

Customer oriented

Resilience

Attentiveness

Empathy

Professional phone manner

Autonomous

Organized

Team oriented

ERP experience

CRM experience

Profit oriented

Problem solving

Dutch language

English language

French language

Education

Bachelor's degree

Sales specialization

Tools

ERP

CRM

Job description

Signode in the Netherlands seeks a motivated sales administrator to process orders in ERP, manage invoicing, and coordinate with external and internal sales teams. You will confirm prices with customers, handle queries, and maintain CRM records, while ensuring timely delivery and accurate documentation.

You will work in a fast-paced environment, using ERP/CRM tools, and you will communicate in Dutch and English, with French a plus.