German-Speaking Customer Specialist - Logistics & SAP

Jobster; Eindhoven; On-site; EUR 28,000 - 38,000; Full time

Benefits offered by this job

8% holiday allowance

Bonus 10%

Pension plan

WFH day after onboarding

Direct contract

25 holidays

Travel allowance

Job summary

Jobster in Eindhoven is seeking a customer support professional to manage orders end-to-end using SAP, coordinate with warehouses, and oversee subcontracting with logistics partners.

You will communicate with clients and sales teams to ensure clarity and alignment, while monitoring deliveries and keeping customers informed of changes. A German C2 and English B2 proficiency are required, with Dutch or French a plus.

Qualifications

• Minimum of 1 year in a customer service role is a plus.
• Strong interpersonal and communication skills, both written and verbal.
• Located in the Eindhoven area.
• German C2 and English B2 are required; Dutch or French is a big plus.
• Willing to learn the technical side of lighting solutions.

Responsibilities

• Handle end-to-end order lifecycle, from entry to billing, using SAP.
• Coordinate with warehouse and logistics providers to ensure accurate order handling.
• Initiate and oversee subcontracting needs with logistics partners.
• Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment.
• Serve as liaison with transportation providers to monitor shipments and update customers.

Skills

German C2

English B2

Communication

Empathy

Multitasking

Teamwork

Tools

SAP

Excel

Word

Job description

Jobster in Eindhoven is seeking a customer support professional to manage orders end-to-end using SAP, coordinate with warehouses, and oversee subcontracting with logistics partners.

You will communicate with clients and sales teams to ensure clarity and alignment, while monitoring deliveries and keeping customers informed of changes. A German C2 and English B2 proficiency are required, with Dutch or French a plus.