German-Speaking Customer Specialist - Logistics & SAP

Jobster

Eindhoven

On-site

EUR 28,000 - 38,000

Full time

9 hours ago
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Benefits offered by this job

8% holiday allowance
Bonus 10%
Pension plan
WFH day after onboarding
Direct contract
25 holidays
Travel allowance

Job summary

Jobster in Eindhoven is seeking a customer support professional to manage orders end-to-end using SAP, coordinate with warehouses, and oversee subcontracting with logistics partners.

You will communicate with clients and sales teams to ensure clarity and alignment, while monitoring deliveries and keeping customers informed of changes. A German C2 and English B2 proficiency are required, with Dutch or French a plus.

Qualifications

  • Minimum of 1 year in a customer service role is a plus.
  • Strong interpersonal and communication skills, both written and verbal.
  • Located in the Eindhoven area.
  • German C2 and English B2 are required; Dutch or French is a big plus.
  • Willing to learn the technical side of lighting solutions.

Responsibilities

  • Handle end-to-end order lifecycle, from entry to billing, using SAP.
  • Coordinate with warehouse and logistics providers to ensure accurate order handling.
  • Initiate and oversee subcontracting needs with logistics partners.
  • Maintain ongoing communication with clients and internal sales teams to ensure clarity and alignment.
  • Serve as liaison with transportation providers to monitor shipments and update customers.

Skills

German C2
English B2
Communication
Empathy
Multitasking
Teamwork

Tools

SAP
Excel
Word

Job description

Jobster in Eindhoven is seeking a customer support professional to manage orders end-to-end using SAP, coordinate with warehouses, and oversee subcontracting with logistics partners.

You will communicate with clients and sales teams to ensure clarity and alignment, while monitoring deliveries and keeping customers informed of changes. A German C2 and English B2 proficiency are required, with Dutch or French a plus.

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