Dutch Speaking Customer Experts for Canon - Work In Athens, Greece

Mercier Consultancy Group; Netherlands; On-site; EUR 28,000 - 39,000; Full time

Benefits offered by this job

Competitive salary

13th/14th salaries

Performance bonus

Relocation support

Canon product training

Health insurance & social security

Expat community

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Customer Experts to join Canon in Athens, Greece. You will provide Dutch-language technical and administrative support, resolve inquiries with empathy, and document interactions in the CRM to sustain service quality.

Collaborate with cross-functional teams, maintain extensive product knowledge, and aim to exceed performance metrics while promoting Canon’s premium brand. Relocation support and a modern expat-friendly office complete the package.

Qualifications

• Native or fluent Dutch (spoken and written).
• Proven experience in Customer Support Services or a client-facing role.
• Strong digital literacy and ability to learn new software systems quickly.
• Excellent communication skills and a passion for technology.

Responsibilities

• Provide high-level technical and administrative support to Canon customers in the Dutch language.
• Ensure excellence in the Customer Support Services sector by resolving inquiries with precision and empathy.
• Document all interactions accurately within the CRM system to maintain service quality standards.
• Collaborate with cross-functional teams to identify and escalated complex product issues effectively.
• Maintain comprehensive knowledge of Canon’s extensive product range to provide expert advice to clients.
• Contribute to the success of the team by meeting and exceeding established performance metrics.
• Promote a premium brand experience that reflects the global excellence of Canon.

Skills

Dutch language proficiency

Digital literacy

Clear communication

Customer support experience

Job description

Dutch Speaking Customer Experts for Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading brands within the Customer Support Services industry. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global environments.

Job Overview

We are currently seeking talented professionals to join our team in Athens for the Dutch Speaking Customer Experts for Canon position in Greece. This is a unique opportunity to represent a world-class brand while thriving in one of the most vibrant Mediterranean hubs for Dutch-speaking jobs.

Key Responsibilities

• Provide high-level technical and administrative support to Canon customers in the Dutch language.

• Ensure excellence in the Customer Support Services sector by resolving inquiries with precision and empathy.

• Document all interactions accurately within the CRM system to maintain service quality standards.

• Collaborate with cross-functional teams to identify and escalated complex product issues effectively.

• Maintain comprehensive knowledge of Canon’s extensive product range to provide expert advice to clients.

• Contribute to the success of the team by meeting and exceeding established performance metrics.

• Promote a premium brand experience that reflects the global excellence of Canon.

• Native or fluent Dutch (spoken and written).

• Valid EU passport (mandatory).

• Proven experience in Customer Support Services or a client-facing role.

• Strong digital literacy and ability to learn new software systems quickly.

• Excellent communication skills and a passion for technology.

• Resilience and a proactive mindset, ideal for those seeking professional growth in one of our many jobs in Greece.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus to reward your hard work.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional Training on Canon products.
• Comprehensive Health Insurance and social security benefits.
• And Much More, including a modern office environment and a supportive expat community.

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing the unique and sunny lifestyle that only Greece can offer. You will find that life in Greece is defined by its rich historical landscape, stunning coastal views, and a Mediterranean climate that promises endless summer days, making it the perfect setting for your next career move.

Beyond the professional benefits, living in Greece allows you to immerse yourself in world-renowned gastronomy, vibrant culture, and a high quality of life. With our full relocation support, moving to Greece is seamless, ensuring that you can focus on enjoying your new life while excelling in your role at the heart of the Customer Support Services industry.