Dutch Speaking Customer Experts for a Tech Leader - Work Remote In Greece

Mercier Consultancy MD; Netherlands; On-site; EUR 22,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Health Insurance

13th/14th salary

Job summary

Mercier Consultancy Group is recruiting Dutch-speaking Customer Experts for a tech leader in Greece. You will represent a global telecom company and assist customers with advanced technical support, educate on new services, and document interactions in CRM systems.

This position requires native Dutch or fluent proficiency, EU work eligibility for Greece, and a passion for telecom tech. Relocation and comprehensive benefits are included.

Qualifications

• Native or fluent Dutch language required.

Responsibilities

• Provide high-level technical support and troubleshooting for telecommunications services and equipment.
• Manage inquiries via phone, email, and chat with premium service.
• Educate customers on telecommunications products and digital infrastructure solutions.
• Maintain accurate CRM records of interactions.
• Collaborate with cross-functional teams to resolve outages or connectivity issues.

Skills

Dutch language

Job description

Dutch Speaking Customer Experts for a Tech Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.

Job Overview

We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.

Key Responsibilities

• Provide high-level technical support and troubleshooting for complex telecommunications services and equipment
• Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint
• Educate customers on the latest telecommunications product offerings and digital infrastructure solutions
• Maintain accurate records of customer interactions within our advanced CRM systems
• Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients
• Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight
• Maintain a deep understanding of evolving telecommunications industry trends and service protocols

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role
• Valid EU passport or a valid work permit for Greece
• A passion for telecommunications technology and excellent digital literacy
• Exceptional communication and active listening skills in a professional business context
• Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs

Benefits

• Competitive Monthly Salary with 13th and 14th salary bonuses per year
• Fully Paid Training programs to ensure your success in the telecommunications industry
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package including flight, transfer, and initial hotel accommodation
• Generous Monthly Performance Bonus
• Exclusive opportunities for professional growth and international career development

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a life of sunshine, history, and Mediterranean charm. Greece offers an unparalleled quality of life, where ancient traditions blend seamlessly with a modern, cosmopolitan environment. Living in Greece allows you to enjoy world-class beaches, vibrant nightlife, and a welcoming culture that is truly second to none.

Our comprehensive relocation package ensures a smooth transition to Greece, allowing you to settle in comfortably while you explore the culinary delights and breathtaking landscapes of this historic country. By securing a position in Greece, you are not just accepting a job; you are choosing an adventure in a country that balances professional success with a relaxed, fulfilling lifestyle.