Dutch-Speaking Coffee Support Hero in Greece

Next Job Abroad; Tilburg; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Relocation package

14 salaries/year

Paid training

Hybrid working

Career growth

Health benefits

Job summary

Next Job Abroad, launching a brand-new pilot team in Greece, is looking for Dutch-speaking customer ambassadors to support premium espresso and kitchen gadget users across Europe.

You will handle inbound calls, emails and chats, guide users through setup and troubleshooting, and manage delivery and refund questions using Salesforce and cutting-edge AI tools. Fully paid training and a nesting phase prepare you for a hybrid working arrangement after probation.

Qualifications

• Native or C1-level fluency in Dutch with strong English (B2-C1).
• Basic PC skills and typing speed of at least 25 wpm.
• Open-minded, communicative and solution-driven personality.
• Willing to relocate to Greece and live as an expat.

Responsibilities

• Handle inbound calls, emails and chats from Dutch-speaking customers about premium espresso and kitchen gadgets.
• Guide users through setup and troubleshooting, and assist with delivery status and refunds.
• Use Salesforce CRM and AI applications to manage daily interactions.
• Collaborate within a large language team and operate in a multilingual environment.

Skills

Dutch language

English proficiency

Typing 25 wpm

Communication skills

Expat mindset

Tools

Salesforce CRM

AI tools

Job description

Next Job Abroad, launching a brand-new pilot team in Greece, is looking for Dutch-speaking customer ambassadors to support premium espresso and kitchen gadget users across Europe.

You will handle inbound calls, emails and chats, guide users through setup and troubleshooting, and manage delivery and refund questions using Salesforce and cutting-edge AI tools. Fully paid training and a nesting phase prepare you for a hybrid working arrangement after probation.