Dutch-Speaking Customer & Coffee Enthusiast Advisor - Relocate to Greece

Next Job Abroad; Groningen; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Complete relocation package

Competitive salary and bonuses

Fully paid training

Hybrid work model

Private health benefits

Job summary

Next Job Abroad is seeking enthusiastic Dutch speakers for a customer service role representing a renowned kitchen and coffee brand in Greece. Join a vibrant team and help coffee lovers across Europe maximize their espresso machines. No prior experience required; comprehensive training is provided.

This position offers a complete relocation package, competitive local salary with performance bonuses, and hybrid working arrangements after initial training.

Qualifications

• Native or fluent Dutch speaker with English proficiency.
• Comfortable navigating computers with a steady typing speed.
• Wholesome personality excited to explore a new culture.

Responsibilities

• Handle calls, emails, and chats for Dutch-speaking customers.
• Provide after-sales support and troubleshooting.
• Use CRM and AI applications to manage customer interactions.
• Network with the language team in a vibrant environment.

Skills

Native or C1-level fluency in Dutch

B2-C1 level English

Customer service skills

Comfortable with computers

Tools

Salesforce CRM software

Job description

Are you a native (or fluent) Dutch speaker who absolutely cannot start the day without the rich aroma of fresh coffee? If you've been dreaming of trading gray skies and rainy weather for 300+ days of Mediterranean sunshine, beautiful beaches, and a vibrant international social scene, this is your perfect match!

We are looking for enthusiastic, communicative young professionals to join a brand-new pilot team in Greece representing one of the world's most famous, high‑end British‑Australian kitchen and coffee appliance brands. In this role, you will be the friendly voice saving coffee lovers across Europe, helping them get the absolute most out of their sleek, premium espresso setups.

No previous customer service experience? No worries at all! We provide a comprehensive, fully paid training program to transform you into a true coffee appliance expert. All you need is a positive attitude, a passion for talking to people, and a desire to live life to the fullest under the Greek sun!

What You’ll Do Every Day

• Handle inbound calls, emails, and chats from Dutch‑speaking customers to assist with their premium espresso and kitchen gadgets.
• Provide smart after‑sales support: guide users through setting up their new machines, troubleshooting simple quirks, and handling delivery status and refund inquiries.
• Use industry‑leading CRM software (Salesforce) and cutting‑edge internal AI applications to manage daily customer interactions.
• Build a great network as part of the largest language team on this project, working in a bustling environment where English keeps everyone connected.

Requirements

• Native or C1‑level fluency in Dutch, paired with a solid command of English (B2‑C1) for training and software systems.
• Comfortable navigating computers with a steady typing speed of at least 25 words per minute.
• An open‑minded, communicative, and solution‑driven personality who loves interacting with people.
• Genuinely excited to pack your bags, explore a new culture, and dive into an active expat lifestyle.

Benefits

• Complete relocation package: paid flight tickets to Greece, airport pickup, and dedicated assistance to help you find an apartment.
• Competitive local salary with performance bonuses, plus 14 salaries per year (full extra salary at Christmas, half at Easter, and half for summer holidays).
• Fully paid on‑site training followed by a supportive 1‑week “nesting” phase to build confidence.
• Hybrid working model: after meeting performance targets, you can work from home on Mondays and Fridays and collaborate in the office Tuesday through Thursday.
• Opportunities to step up into specialized Tier 2 expert roles for top performers.
• Comprehensive private health and medical benefits from day one.

Ready to swap rainy days for a tan, build an incredible resume, and represent a premium global brand? Hit apply now and let's get your journey to Greece started!