Dutch Customer Support Specialist — Growth, Relocation & Perks

Cross Border Talents; Groningen; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Meal Allowance

Health Insurance

Life Insurance

Relocation Package

Onsite Work

Job summary

Cross Border Talents is seeking a Customer Specialist in the Netherlands to be the first point of contact for customers. You will provide professional, personalized support across inquiries, orders, accounts, products, and services via phone, email, chat, and other channels.

Join a dynamic international team and help customers from initial contact to resolution. A customer-focused mindset, strong communication, and a willingness to learn in the travel domain are essential.

Qualifications

• Fluent in Dutch (C1/C2) and English (B2).
• EU citizenship or Portuguese residency is required.
• Strong analytical and communication abilities.

Responsibilities

• Provide friendly, professional customer support via phone, email, chat, and other digital channels.
• Assist customers with inquiries related to orders, accounts, payments, products, and services.
• Understand customer needs and provide accurate, clear information.

Skills

Dutch language

English language

Analytical skills

Communication skills

Job description

Cross Border Talents is seeking a Customer Specialist in the Netherlands to be the first point of contact for customers. You will provide professional, personalized support across inquiries, orders, accounts, products, and services via phone, email, chat, and other channels.

Join a dynamic international team and help customers from initial contact to resolution. A customer-focused mindset, strong communication, and a willingness to learn in the travel domain are essential.