Dutch Customer Support Consultant in Sofia

Next Job Abroad; Rotterdam; On-site; EUR 17,670 - 21,166; Full time

Benefits offered by this job

21 Days Free Hotel Stay

4 Weeks of Paid Training

Job summary

Next Job Abroad is looking for Customer Support Consultants in Rotterdam. Ideal candidates should speak Dutch fluently and have good English skills, as the role involves assisting users with digital apps and wallets.

The job emphasizes a friendly and helpful interaction style. Employees will work Monday to Friday from 10:00 to 19:00, with weekends off. The company offers a steady gross salary and benefits including free accommodation for the first three weeks and four weeks of paid training.

Qualifications

• Fluency in Dutch and solid English skills required.
• Naturally helpful personality, enjoys solving puzzles.
• Able to manage live chats, emails, and phone tools.

Responsibilities

• Provide assistance via chat, email, and phone.
• Keep interactions friendly, helpful, and solution-oriented.
• Work schedule: Monday to Friday, 10:00 - 19:00.

Skills

Fluency in Dutch

Solid professional English skills

Good computer skills

Problem-solving skills

Job description

Next Start Date: 12.06

Looking for an international adventure with a solid routine?

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you’re the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Dutch + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you’re set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Benefits

• The Paycheck: Steady monthly gross salary in Euros: €1.740
• 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.