Digital Workspace Solutions Engineer

Teampicnic; Amsterdam; Remote; EUR 70,000 - 105,000; Full time

Benefits offered by this job

Fresh Lunch, coffee, and snacks

Health insurance discount & bike plan

Learning & development

OpenUp mental wellbeing

Pension plan

Travel expenses covered

Job summary

Picnic is seeking a Digital Workspace Solutions Engineer to architect and drive the digital tools powering our operations across the Netherlands, Germany and France. You own the long-term roadmap, set system standards, and partner with vendors to deliver scalable and secure workspace solutions.

You translate strategic vision into practical designs, automate repetitive tasks, lead cross-functional projects, and manage deployments end-to-end while collaborating with Security, Tech, and Delivery

Qualifications

• 3+ years of experience in modern workplace management, IT operations, device management and systems architecture
• “Hands-on mastery of macOS, Windows, Google Workspace, Slack, Jira/Confluence, and MDM solutions”
• “Analytical mind with an architectural perspective and the ability to drive structural solutions”
• “Strong communication and stakeholder management skills to roll out central projects internationally”
• “Fluent in English”

Responsibilities

• Lead central projects with end-to-end ownership (ticket workflow design, zero-touch deployments)
• Define unified hardware portfolios, software authentication policies, and IT standards across regions
• Monitor system performance, RBAC optimization, and JML workflows
• Identify bottlenecks, drive automation and zero-touch enrollment setups
• Vendor management: licensing strategy, supplier relationships, contract negotiations and spend benchmarking

Skills

IT operations

Architectural mindset

Stakeholder management

Fluent English

Education

Bachelor's degree in IT/CS

Tools

macOS

Windows

Google Workspace

Slack

Jira/Confluence

MDM tools

Job description

In a nutshell

As our Digital Workspace Solutions Engineer, you are the architect and project driver of the digital tools and standards that power Picnic across the Netherlands, Germany, and France. Moving beyond daily ticket handling, you create and own the long-term roadmap, system standards, process automation, and vendor partnerships.

We are looking for a self-starting engineer who creates long-term vision, dares to decide and takes ownership of outcomes. An analytical fixer with strong IT engineering and project skills: someone who automates a repetitive task once rather than resolve it manually twenty times. You will bridge strategic vision with hands‑on technical design to ensure a seamless, secure, and scalable digital architecture.

Tricks of the Trade

Standardization & Automation

Design international standards: Define unified hardware portfolios, software authentication policies, and IT standards across all operating regions.

System & access management

Monitor system performance, optimize software delivery, optimize Role-Based Access Controls (RBAC), and support Joiner-Mover-Leaver (JML) workflows.

Automation

Identify manual bottlenecks, analyze incoming requests and ticket trends, drive Zero-Touch Enrollment (ZTE) setups, and build automations to reduce ticket volume.

Project & Stakeholder Management

• Lead central projects: End-to-end ownership of complex IT projects such as ticket workflow design and zero-touch deployments.
• In-house expertise: Topic expert and lead on complex operational and technical challenges, direct support for the delivery team.
• Cross-Functional Alignment: Cooperate closely with Security, Tech, Delivery and operations teams to align operational need with DiWS strategy

Commercial & Vendor Governance

• Vendor management: Own the licensing strategy and hardware lifecycle, manage relationships with key suppliers, lead contract negotiations and partner sourcing.
• Cost optimization: Drive continuous cost control across hardware and software budgets, identifying structural savings through vendor consolidation, license cleanups, and spend benchmarking.

About you...

• Bachelor's degree (HBO/WO) in IT, Computer Science, or equivalent practical experience
• 3+ years working experience with a solid understanding of modern workplace management, IT operations, device management and systems architecture
• Hands-on mastery of macOS, Windows, Google Workspace, Slack, Jira/Confluence, and MDM solutions (Intune, SOTI, or Workspace ONE)
• Basic knowledge of scripting skills (E.g. Powershell, Python) and generative AI tools
• Analytical mind with an architectural perspective and the assertiveness to challenge current setups and drive structural solutions
• Strong communication and stakeholder management skills to roll out central projects internationally by taking full ownership of outcomes
• Fluent in English
• Working on-site from our Amsterdam office and willingness to occasionally travel internationally (Dusseldorf, Hamburg, Paris)

Picnic Perks

• Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

• Health insurance discount & bike plan

We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate

• Learning & development

You'll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy training, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses.

All the rest

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.