Learning & Development Digital Learning Administrator

Picnic; Amsterdam; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Fresh meals & snacks

Health insurance discount

Bike plan discount

25 holidays

Travel expenses covered

Pension plan

Laptop & phone provided

Job summary

Picnic is seeking a Digital Learning Administrator at its Amsterdam HQ to maintain the Picnic Academy LMS, publish engaging digital content, and support platform innovation across the Netherlands, Germany, and France. You’ll ensure secure access, scalable content architectures, and proactive bug escalation in collaboration with Tech and HR teams.

You will also build Tableau dashboards, translate learning data into business insights, and empower the wider L&D team with practical trainings and

Qualifications

• Bachelor’s or Master’s degree in HR, EdTech, Information Systems, or Business Management.
• 2–4 years’ hands-on experience managing and administering an LMS or HR platform.
• Technical savvy with system integrations, content access automations, and data analytics.
• Experience with data visualization tools, preferably Tableau.
• Fluency in English; Dutch, German, and/or French is a strong plus.
• Highly structured, detail-oriented problem solver who loves streamlining platform workflows.

Responsibilities

• Maintain and improve the learning platform and ensure smooth operations.
• Support stakeholders and help create and publish digital learning content.
• Manage user access, permissions, and integrations with IT teams.
• Build dashboards in Tableau to track completion rates and generate insights.
• Provide self-service enablement and practical training for the L&D team.
• Lead small projects for engaging digital content creation and publish updates.

Skills

LMS administration

Data analytics

Content creation

Stakeholder collaboration

Education

Bachelor's/Master's degree

Tools

Tableau

Job description

Join our L&D team at Amsterdam HQ as our Digital Learning Administrator

Are you passionate about Learning & Development and delivering smooth digital learning experiences at scale? At Picnic, you will serve as the technical backbone of our digital learning infrastructure, ensuring our 20,000+ operational employees and 500+ leaders have seamless, secure, and reliable access to the training they need. You’ll keep our LMS (the Picnic Academy) running like clockwork while creating engaging content and supporting platform innovation to optimize learner experience across all markets (the Netherlands, Germany, and France).

In a nutshell

As Digital Learning Administrator, you will maintain and improve the learning platform, support stakeholders, and help create and publish digital learning content.

Tricks of the trade

Maintains learning platform and innovates for optimal learner experience (70%)

• Access & permissions: Manage user access integrations in partnership with Tech teams to guarantee smooth onboarding, role-based access, and automated content triggers.
• Content architecture: Build and maintain a scalable content library with clear naming conventions and version control across languages to prevent content clutter.
• Technical maintenance & security: Resolve open tech support tickets, serve as primary point of contact for the LMS provider, and handle bug escalation processes.
• Operational analytics: Build and maintain Tableau dashboards to track completion rates, deliver periodic stakeholder reporting, and translate learning data into actionable business insights.
• Self-service & enablement: Empower the wider L&D team and operational stakeholders through practical training, toolkits, and hands-on guidance to manage basic LMS operations.
• Platform innovation: Implement new platform initiatives to improve the learner experience and automate system processes to reduce manual labor.

Updates & creates digital content (30%)

• Content creation: Lead small projects for engaging digital content creation in close collaboration with operational colleagues.
• Platform updates: Upload, test, and publish updated content, assets, and learning paths, ensuring a seamless learning experience.

We’re looking for

• Finished Bachelor’s or Master’s degree, preferably in HR, EdTech, Information Systems, or Business Management.
• 2–4 years of hands-on experience managing and administering an LMS or HR platform.
• Technical savvy with a strong grasp of system integrations, content access automations, and data analytics.
• Experience with data visualization tools, preferably Tableau.
• Fluency in English; Dutch, German, and/or French is a strong plus.
• Highly structured, detail-oriented problem solver who loves streamlining platform workflows.
• Strong connector who effectively collaborates with Operational colleagues, HR/Workday, IT, and Security teams.

Picnic perks

Fresh Lunch, coffee, and snacks

Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.

Health insurance discount & bike plan

We have a partnership with CZ, and Picnic employees get a discount on CZ insurance packages between 5% and 15%. Through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate.

Learning & development

You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses.

All the rest

At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. Your phone and laptop are on us as well.