Digital Enterprise Advisory Manager | Business Solutions

3903 Avanade Netherlands BV Company; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Job summary

Avanade Netherlands BV is seeking an experienced business transformation leader to drive digital enterprise advisory engagements, from strategy through delivery. You will advise business and technology leaders, shape end-to-end solutions, and lead cross-functional programs with executive stakeholders in the Netherlands.

Join a team focused on customer engagement, CRM optimization, and value realization, partnering with sales, Microsoft, and delivery leaders to deliver measurable outcomes and

Qualifications

• Translate strategy into business capabilities and roadmaps.
• Connect customer journeys across marketing, sales, service.
• Lead discovery, proposals, and business cases for complex pursuits.
• Guide governance, risk management, and investment decisions.
• Mentor teams to grow advisory and delivery skills.

Responsibilities

• Lead business solutions and customer transformations.
• Lead advisory engagements from strategy to value realization.
• Advise leaders on digitally enabled growth and CX.
• Provide delivery governance and risk management for complex programs.
• Facilitate executive workshops and cross-functional alignment.
• Establish delivery structures linking scope, governance, adoption, and benefits.
• Drive business development, qualification, and client presentations.
• Shape integrated solutions with sales, Microsoft, and partners.
• Support go-to-market and establish thought leadership.
• Build capabilities with assets, accelerators, and reference models.
• Foster collaboration between advisory, sales, and delivery teams.
• Coach consultants and managers for growth and quality.

Skills

Business transformation

Target operating models

Customer engagement & CRM

Presales & solutioning

Delivery leadership

Capability building

Tools

CRM platforms

Job description

Key Responsibilities

Lead business solutions and customer transformations Lead digital enterprise advisory engagements from strategy and vision through design, delivery, adoption, and value realization. Advise business and technology leaders on digitally enabled growth, service transformation, customer experience, sales effectiveness, and relationship management. Provide delivery governance, stakeholder management, risk management, and strategic guidance for complex transformation programs. Facilitate executive workshops, design sessions, decision-making forums, and cross-functional alignment activities. Establish outcome-focused delivery structures that connect scope, governance, adoption, and benefits realization. Drive business development and solutioning Engage with clients to understand strategic ambitions, operational challenges, customer needs, and transformation opportunities. Lead and contribute to presales activities, including opportunity qualification, discovery, proposal development, solution shaping, estimation, and client presentations. Shape integrated business and technology solutions in collaboration with sales teams, Microsoft, solution architects, delivery leaders, industry experts, and partner ecosystems. Support go-to-market initiatives and help establish thought leadership in digital enterprise and business solutions transformation. Build and grow capability Develop methodologies, offerings, assets, accelerators, reference approaches, and points of view across customer engagement, CRM, target operating models, and delivery management. Build strong links between advisory, sales, technology, and delivery communities to improve end-to-end solution quality. Coach and mentor consultants and managers to accelerate their professional growth and strengthen advisory, commercial, and delivery skills. Foster a culture of collaboration, continuous learning, knowledge sharing, and reusable solution development.

Required Experience

8+ years of experience in digital enterprise advisory, business transformation, management consulting, customer engagement, CRM, or a related field. Proven experience leading complex business and technology-enabled transformation engagements. Strong knowledge of CRM platforms and customer engagement processes across sales, service, marketing, and customer experience domains. Proven experience in presales, solution shaping, proposal development, commercial estimation, and executive presentations. Demonstrated ability to engage confidently with senior stakeholders and influence strategic and investment decisions. Excellent verbal and written communication skills in Dutch and English.

Skills We Value Most

Business Transformation & Target Operating Models: Translate strategy into business capabilities, target operating models, and executable roadmaps, balancing ambition with adoption and measurable outcomes. Customer Engagement & CRM: Connect customer journeys and CRM capabilities across marketing, sales, and service to processes, data, operating models, platforms, and value. Presales & Solutioning: Lead discovery and complex pursuits, translating client needs into compelling business cases, proposals, and deliverable solutions. Delivery Leadership: Guide multidisciplinary transformations with strong governance and risk management, maintaining alignment across outcomes, scope, execution, adoption, and value. Capability Building & People Development: Coach people and build teams, communities, offerings, and reusable assets that strengthen advisory quality and long-term capability growth.

Why Join Us

This role offers a unique opportunity to shape the future of Digital Enterprise Advisory in the Netherlands while helping organizations transform how they engage customers, organize their business, and deliver technology-enabled change. You will influence strategic client decisions, shape and win new opportunities, strengthen delivery outcomes, build a growing advisory capability, and develop the next generation of business transformation professionals. At Avanade, we advance the world through the power of people and Microsoft. Join us to shape your skills and the future with bold ideas and innovative solutions. Our partnership with Microsoft and Accenture empowers you to unlock your full potential. Working at Avanade offers the chance to build a career path that suits your skills and interests and the freedom to be your authentic self. We are committed to your growth, well-being, and success. This is where passion meets opportunity, technology meets humanity, and every challenge is a chance to make a genuine impact on colleagues, clients, and communities. Together, we do what matters.