Digital Commerce Manager – Eindhoven

Advantech Europe; Eindhoven; On-site; EUR 70,000 - 100,000; Full time

Job summary

Advantech Europe is seeking a dynamic leader to head the European eSales inside sales team in Eindhoven. You will manage and grow existing accounts, actively pursue inbound leads, and close deals as part of a high-performance team in our pan-European organization.

You will coach and develop the group, coordinate with regional sales, digital marketing and technical support, and drive strategic initiatives to expand our e-commerce footprint across Europe.

Qualifications

• Industrial IoT experience.
• University degree in international trade & business, marketing or adjacent fields.
• Hands-on, strategic leader with ownership and drive to innovate.

Responsibilities

• Lead and develop the eSales team to drive inside sales and growth.
• Act as main contact for e-commerce customers via phone, email and chat.
• Proactively follow up inbound leads and close deals as an inside salesperson.
• Collaborate with technical support, marketing and field sales to serve customers.
• Coach, train, monitor and support the team to achieve success.

Job description

Our European Advantech-Online team combines ecommerce, inbound and outbound inside sales. The e-commerce business development of the region, but also nurturing potential Key Accounts is in safe hands with these colleagues. Without eSales, we lose close touch with the market. It’s your job to lead and develop this team!

Your responsibility

Your team is the main contact window for e-commerce customers and prospects by phone, e-mail, online chat and e-Store. Managing & growing existing accounts is crucial, following up inbound leads pro-actively and closing deals as an inside sales are the main activities. New accounts are being classified by profiling them and, in case of potential key accounts, further developed together with key account managers. By working together with colleagues from technical support, marketing and field sales, you make sure your customers are being served in the best possible way. We have created an eSales flagship in Warsaw, which develops sales in CEE using e-commerce tactics. As manager of this Central and Eastern European e-commerce team, it’s your main priority to make sure the team works and acts in the best possible way. You are also involved in sales and coach, train, monitor and support your team to be successful. You cooperate closely with our regional sales manager and digital marketing manager to further develop this region.

Who are you?

In the past years, you’ve led and managed ecommerce sales teams to become best performing team with high growth results. Industrial IoT experience is a pre. Your university degree in international trade & business, marketing or adjacent fields makes you able to think on strategic level. You’re a hands-on manager with a creative mind. We would see you as someone who is not afraid to proceed in front of the troops and take ownership to innovate with new ideas. You just want to get things done. You thrive on a situation where change is the only stable factor.

Communicating and cooperating on different levels is your strong point. Not only can you motivate your team, but you also find the link between yourself and sales & marketing leaders in our pan-European organization.

How do we see the future?

The future is bright at Advantech. Not only have we been growing in double digits for the past year and our European footprint is expanding. As frontrunner in the fourth industrial revolution towards Smart Industry and Smart City, we are expanding for bigger market coverage in CEE. You can be a part of this growth and your personal development!

Who is Advantech

Advantech is the market leader in Industrial PC’s, providing trusted, innovative Industrial IoT products, services, and solutions. Advantech offers comprehensive hardware, software and integration services, customer-centric customization & design services, embedded systems, industrial automation products, IoT software platform, and global logistics support.

At Advantech, we care about your added value to our company and our culture. We welcome all people to apply at our open company, disregarding race, religion, sexuality or gender (m/f/d). Advantech has zero tolerance for any form of discrimination.

A seamless and welcoming experience for candidates from the moment they first engage with us. From the initial outreach to the final onboarding, we prioritize transparency, communication, and care to ensure that every candidate feels valued and supported throughout their journey with us. All to match expectations.

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