Data Center Service Delivery Technician

Iron Mountain

Haarlem

On-site

EUR 42,000 - 56,000

Full time

14 days+

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Benefits offered by this job

Competitive compensation

Health & retirement plans

Job summary

Iron Mountain in the Netherlands seeks a hands-on Service Delivery Technician, Data Centre to join our IMDC / Operations team. You will provide direct physical support for critical customer infrastructure and data centre operations, delivering essential hands-on technical solutions to keep equipment running reliably.

The role emphasizes safety, operational excellence, and cross-team collaboration; you will work in a fast-paced environment with shifts including nights and weekends, and

Qualifications

Experience in a customer service or data center environment preferred.
Strong organizational and prioritization skills with ability to manage tickets.
Exceptional attention to detail and adherence to safety and processes.
Basic English and German language skills preferred.

Responsibilities

Deliver hands-on hardware and cabling tasks, including racking server and network equipment with on-the-job training provided.
Monitor and execute incoming tickets for customer installations, troubleshooting, escorting, and material handling throughout your shift.
Adhere to safety guidelines to protect the environment, teammates, and facility occupants.
Handle inbound/outbound dock shipments, inventory management, packaging, and support recycling efforts.

Skills

Customer service

Data center

Organization

Attention to detail

English

German

Job description

The role emphasizes safety, operational excellence, and cross-team collaboration; you will work in a fast-paced environment with shifts including nights and weekends, and

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