Customer Success Manager (Dutch Speaking)

Wp SEO Ai; Amsterdam; Hybrid; EUR 39,000 - 61,000; Full time

Benefits offered by this job

Hybrid working

Office in Amsterdam

International team

Career growth

Job summary

WP SEO AI in Amsterdam is seeking a Customer Success Manager to own a diverse client portfolio and drive SEO/GEO growth using our AI-powered platform. You will translate data into actionable guidance, nurture relationships, and identify upsell opportunities while managing renewals after 12 months.

The role emphasizes strategic thinking, proactive communication, and collaboration within an international team. Hybrid working with a dynamic growth path awaits.

Qualifications

• Experience in customer success or account management.
• Strong communication skills and a proactive, service-minded attitude.
• Strategic thinker who enjoys solving challenges and helping others succeed.
• Fluent in Dutch and English, spoken and written.

Responsibilities

• Onboard and guide new customers through onboarding.
• Manage a portfolio of 60–80 clients and support their SEO/GEO growth.
• Create content and strategies using our AI-powered platform.
• Build and maintain strong client relationships through proactive communication.
• Identify upsell/cross-sell opportunities and manage renewals after 12 months.
• Share customer feedback to improve our product and processes.

Skills

Customer success

Account management

Strong communication

Proactive

Dutch & English

Strategic thinker

SEO knowledge (plus)

Job description

Do you want to be part of a fast-growing international team where you have real ownership and room to grow?

At WP SEO AI, you’ll work with a wide range of businesses, helping them succeed and get the most value from our AI-powered SEO platform.

About WP SEO AI

WP SEO AI is a B2B SaaS company providing AI-powered SEO content generation tools that help businesses grow their online presence through smarter content and search strategies.

We have grown from €3M to €10M in recurring yearly revenue in 2025 and are targeting €50M within the next 24 months. We’re a bootstrapped, founder-led company, which means we don’t rely on external investors. This gives us the freedom to make fast, long-term decisions independently. Our team of 175+ people supports over 1700 clients across the Netherlands, Finland, Germany, Belgium, the UK and US while adding around 100 clients each month. We are sales-driven and continuously strengthening our operations to support our next phase of growth.

Our belief is that AI and advanced algorithms can transform how companies approach their online visibility. That’s why we created WP SEO AI (WordPress Search Engine Optimization Artificial Intelligence): A platform designed to help businesses increase organic traffic, improve search rankings, and reach more customers online.

Our technology combines advanced AI with deep human SEO expertise to automate and optimize content strategies. We deliver practical, data-driven solutions that create clear business impact and measurable results.

We believe success starts with the right people. You’ll join a diverse, ambitious, and supportive team where we learn from mistakes, help each other grow. Our international team includes sales and marketing experts, AI specialists, creative thinkers, and business professionals working closely together. You will be part of a flat organization structure where collaboration, autonomy, and ownership go hand in hand. We keep processes simple and decisions fast, so ideas can move from concept to action quickly.

We foster a culture of trust, openness, and responsibility. You’ll have the freedom to take ownership of your work, share ideas, and see the impact of what you do. We encourage continuous learning, mutual support, and celebrating successes together. Your impact truly matters, whether you're closing deals, shaping strategy or driving innovation.

At WP SEO AI, curiosity leads the way. We ask questions, share knowledge, and continuously improve to empower ourselves and our customers. We take responsibility for both our successes and challenges, act proactively, and maintain a positive, solution-focused mindset. We hire smart, driven people and give them the space to learn, grow, and succeed.

While we take our work seriously, we also believe enjoying what we do drives better ideas and stronger teams. That’s why we celebrate together with team trips, exciting sales challenges, and unforgettable experiences worldwide.

The role

As a Customer Success Manager, you’ll manage a portfolio of around 60 to 80 clients, mostly small and medium-sized businesses from a wide range of industries. You’ll help them shape and execute their SEO and GEO strategy, create content using our AI platform, and ensure they see real results in visibility and growth.

Your role combines strategy, creativity and relationship-building. You’re the trusted partner for your clients, translating data into clear actions, sharing advice and helping them get the most out of our platform. You’ll also identify upsell and cross-sell opportunities and manage renewals after 12 months, building long-term relationships and measurable success.

Everything happens digitally, which means you represent WP SEO AI in every interaction, build confidence through expertise and help businesses grow step by step. As we continue to scale fast across Europe, this is the perfect moment to join, learn and make an impact from day one.

What you’ll do

• Guide new customers through onboarding and ensure a smooth start
• Manage a diverse portfolio of 60–80 clients and support their SEO and GEO growth
• Create content and strategies using our AI-powered platform
• Build and maintain strong client relationships through proactive communication
• Identify upsell and cross-sell opportunities and manage renewals after 12 months
• Share customer feedback to improve our product and processes

What we're looking for

• Experience in customer success, account management or another client-facing role
• Strong communication skills and a proactive, service-minded attitude
• Strategic thinker who enjoys solving challenges and helping others succeed
• Experience with SEO, digital marketing or web development is a plus
• Fluent in Dutch and English, spoken and written

What we offer you

• A gross monthly salary of €3,500, excluding holiday allowance, plus a performance-based bonus averaging between €1,000 and €1,500 per month, with plans to grow this range toward €1,500–€2,000
• A fast-paced role at one of Europe’s fastest-growing AI scale-ups, adding around ten new team members every month
• A culture built on trust, autonomy and personal growth
• Hybrid working with remote possibilities
• The opportunity to work with cutting-edge AI technology in SEO and GEO (Generative Engine Optimization)
• A beautiful new office at Rokin in Amsterdam, with more than 115 colleagues and growing fast
• An international team with regular company events, trips to Finland and exciting customer success and sales competitions
• Plenty of room to grow and take ownership as your development path is yours to shape while we continue to scale

Questions? Feel free to contact our Talent Engineer, Pablo, at [phone] or [e-mail]