Customer Success & Logistics Coordinator

BRAINBiocatalysts | Products & Solutions; Noord-Brabant; Vor Ort; EUR 29.000 - 42.000; Vollzeit

Zusammenfassung

BRAINBiocatalysts is seeking a Customer Service / Order Administrator to deliver excellent support to our global customer base. You will input orders into Odoo, issue acknowledgements, and manage despatch and delivery information while coordinating with logistics teams to ensure timely shipments.

This role requires a degree in supply chain, business, engineering, marketing or equivalent, at least one year of customer service experience, and fluency in Dutch and English.

Qualifikationen

• Degree in supply chain, business, engineering, marketing or equivalent.

Aufgaben

• Input orders into Odoo and process them.
• Provide order acknowledgements, despatch and delivery information.
• Answer order-related queries by email and phone.
• Build and maintain strong relationships with customers.
• Coordinate with internal stakeholders to ensure timely despatch and delivery.

Kenntnisse

Odoo

Customer service

Order management

Office suite

Dutch & English

Ausbildung

Degree in Supply Chain, Business, Engineering, Marketing or equivalent

Tools

Odoo

Jobbeschreibung

BRAINBiocatalysts is seeking a Customer Service / Order Administrator to deliver excellent support to our global customer base. You will input orders into Odoo, issue acknowledgements, and manage despatch and delivery information while coordinating with logistics teams to ensure timely shipments.

This role requires a degree in supply chain, business, engineering, marketing or equivalent, at least one year of customer service experience, and fluency in Dutch and English.