Customer Service & Logistics Coordinator

Solina; Nieuw-Vennep; On-site; EUR 32,000 - 42,000; Full time

Job summary

Solina is seeking a Customer Service Officer at our Nieuw-Vennep production site to join the Sales team. You will be the link between customers, Sales, Warehouse, Logistics, Production and Quality, ensuring orders, deliveries and inquiries are handled efficiently and professionally.

You are customer-focused, organized and proactive, with a Bachelor-level qualification and ERP experience a plus. You will communicate in Dutch and English, and thrive in a collaborative, fast-paced environment

Qualifications

• Bachelor level or equivalent experience required.
• Experience in Customer Service or a similar role is a plus.
• Fluent in Dutch and English.
• Good organizational and communication skills.
• Experience with ERP systems is an advantage.

Responsibilities

• Manage customer orders from order to delivery and invoicing.
• Be the first point of contact for customers.
• Coordinate deliveries, returns, complaints and samples.
• Work closely with Sales, Warehouse, Production and Quality.
• Identify solutions and help improve our customer service.

Skills

Customer-focused

Organized

Proactive

Strong communication

Ownership mindset

Education

Bachelor level or equivalent experience

Tools

ERP systems

Job description

Solina is seeking a Customer Service Officer at our Nieuw-Vennep production site to join the Sales team. You will be the link between customers, Sales, Warehouse, Logistics, Production and Quality, ensuring orders, deliveries and inquiries are handled efficiently and professionally.

You are customer-focused, organized and proactive, with a Bachelor-level qualification and ERP experience a plus. You will communicate in Dutch and English, and thrive in a collaborative, fast-paced environment