Customer Project Manager

Thales; Hengelo; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

Thales Hengelo’s Naval organization seeks a Customer Project Manager to lead service projects for international customers, ensuring on-time delivery within budget and requirements.

You will collaborate with stakeholders, drive reviews and product roadmaps, and apply your leadership, English fluency, and IPMA B (preferred) to grow in a high-tech, global environment with flexible work options.

Qualifications

• Proven experience in project management of complex services projects.
• Strong knowledge of project management methodologies.
• Excellent leadership and communication skills; fluent in English.
• IPMA B certification is preferred.

Responsibilities

• Provide controlled and predictable execution of the program.
• Responsible for the contract with reporting to relevant stakeholders.
• Contribute to reviews, evaluations and Services product road map activities.

Skills

Project management

Leadership

Communication

Multitasking

Commercial skills

Team motivation

Education

IPMA B certification

Job description

Location: Hengelo, Netherlands

About Us

Thales Hengelo’s Naval organization is built around segments. This includes the Services Segment where all knowledge, experience and activities come together to provide all forms of product life cycle management for Thales-NL solution. Whether it concerns complex combat management systems or standalone radar systems, the Service segment has the capabilities to deliver customized Logistic and In-Service Support solutions to its customers. Within the Services segment, around 200 employees work day and night to continuously optimize the operational availability of our customers’ systems.

About the team

As Customer Project Manager, you will be part of a team with enthusiastic project managers who are able to support our customers worldwide in delivering customer-oriented Services with the agreed quality. As project manager, you will be responsible for customer satisfaction. The Segment Services has a strong growth ambition.

About your future job

As Customer Project Manager you are responsible for set up and execution of Services Projects in close cooperation with the stakeholders in the Thales organization. You are allocated to the Segment Services and you are responsible for the realization of Service projects within time, budget and requirements constraints.

The main tasks are:

• Provide a controlled and predictable execution of the Program
• Responsibility for the contract with reporting to relevant stakeholders
• Contribute to reviews, evaluations and Services product road map activities

Why you’d be a good match

You have proven experience with working in a technical environment and affinity with technical products. As Customer Project Manager you:

• Have relevant experience in Project Management of (complex) projects
• Have a good skillset in project management methods
• Good commercial skills
• Have the ability to overview complex situations and to manage multi-task environments
• Have excellent leadership skills
• Are strong in motivating and structuring members of all levels
• Excellent communication skills
• Are fluent in English
• IPMA B certifications is a preferred

What’s in it for you

• A challenging job in a great team within our high-tech, innovative work environment. Includes the freedom for initiative and good ideas.
• Room for personal and professional growth within our organization, for example in regards to technical, commercial or international skills.
• Valuable international collaboration with coworkers from 68 different countries around the globe.
• A comfortable work space in a modern environment, with a focus on flexibility and the right work life balance.
• You can usually work where and whenever you want. Within Thales, we aim for a 60/40 balance, where you work from home at least two days a week, when your role allows this.
• A good salary, fitting travel allowance, and the ability to personalize your employment conditions: for instance, you can trade PTO for internet costs, our bicycle plan, company fitness and relocation costs.
• 40 days off per year (PTO).

To ensure that we are a good match, we can ask you to participate in an assessment