Customer Project Manager

Werkenbijthales; Netherlands; Hybrid; EUR 70,000 - 110,000; Full time

Job summary

Thales is seeking a Customer Project Manager to lead Services Projects within the Segment Services. You will ensure delivery on time, budget, and requirements while coordinating stakeholders across the Thales organization.

You will manage contracts, drive reviews and contribute to the Services product roadmap, with a focus on performance and customer satisfaction. A hybrid work setup is supported, with collaboration across international teams.

Qualifications

• Experience leading (complex) projects in a technical environment.
• Ability to oversee multi‑task situations and coordinate across teams.
• Strong leadership and motivational skills with clear communication.

Responsibilities

• Set up and execute Services Projects within time, budget and requirements constraints.
• Own the contract with reporting to relevant stakeholders.
• Contribute to reviews, evaluations and Services road map activities.

Skills

Project management

Stakeholder management

Leadership

IPMA B (preferred)

Job description

About Us

Thales Hengelo's Naval organization is built around segments. This includes the Services Segment where all knowledge, experience and activities come together to provide all forms of product life cycle management for Thales-NL solution. Whether it concerns complex combat management systems or standalone radar systems, the Service segment has the capabilities to deliver customized Logistic and In-Service Support solutions to its customers. Within the Services segment, around 200 employees work day and night to continuously optimize the operational availability of our customers' systems.

About the team

As Customer Project Manager, you will be part of a team with enthusiastic project managers who are able to support our customers worldwide in delivering customer-oriented Services with the agreed quality. As project manager, you will be responsible for customer satisfaction. The Segment Services has a strong growth ambition.

About your future job

As Customer Project Manager you are responsible for set up and execution of Services Projects in close cooperation with the stakeholders in the Thales organization. You are allocated to the Segment Services and you are responsible for the realization of Service project s within time, budget and requirements constraints.

The main tasks are:

• Provide a controlled and predictable execution of the Program
• Responsibility for the contract with reporting to relevant stakeholders
• Contribute to reviews, evaluations and Services product road map activities

Why you'd be a good match

You have proven experience with working in a technical environment and affinity with technical products. As Customer Project Manager you:

• Have relevant experience in Project Management of (complex) projects
• Have a good skillset in project management methods
• Have the ability to overview complex situations and to manage multi-task environments
• Have excellent leadership skills
• Are strong in motivating and structuring members of all levels
• IPMA B certifications is a preferred

What's in it for you

• A challenging job in a great team within our high-tech, innovative work environment. Includes the freedom for initiative and good ideas.
• Room for personal and professional growth within our organization, for example in regards to technical, commercial or international skills.
• Valuable international collaboration with coworkers from 68 different countries around the globe.
• A comfortable work space in a modern environment, with a focus on flexibility and the right work life balance.
• You can usually work where and whenever you want. Within Thales, we aim for a 60/40 balance, where you work from home at least two days a week, when your role allows this.
• A good salary, fitting travel allowance, and the ability to personalize your employment conditions: for instance, you can trade PTO for internet costs, our bicycle plan, company fitness and relocation costs.
• 40 days off per year (PTO).

Interested?

To ensure that we are a good match, we can ask you to participate in an assessment

Security Requirements

Anoek | Trainee