Customer experience specialist – German

Babylon Nijmegen; Nijmegen; Hybrid; EUR 17,000 - 19,000; Part time

Job summary

Babylon Nijmegen is seeking a German-speaking addition to the Customer Happiness Team in Nijmegen. You will support customers in German and English across email, phone, chat and social media, helping solve questions and requests.

The role offers a flexible gig with the option to work from home or from the office near Nijmegen Central Station. Starting ASAP, typical hours start at 16 per week, with the posted pay of €13 per hour plus 8% holiday pay.

Qualifications

• German and English communication skills are required.
• Flexible schedule; 16+ hours per week.

Responsibilities

• Handle customer inquiries via email, phone, chat and social media.
• Work from home or at the office near Nijmegen Central Station.
• Participate in a team‑oriented environment with regular social events.

Skills

German language

Customer service

Bilingual English/German

Communication skills

Job description

The Customer Happiness Team is looking for a German-speaking addition to the team.

€13 p/h + 8% holiday pay.

Profile

Do you like to make people happy? Are you social and empathetic, and great at both written and oral communication in German and English? Do you like working when it suits you and to receive a good pay? Do you believe having fun is just as important as working hard? Then we have a gig just for you!

CHT

The Customer Happiness Team is a team of about 20 students and customer experience specialists, located in Nijmegen. We work for brands like MR MARVIS, Matt Sleeps and POGS headphones, by taking good care of their customers’ questions and requests. Either from home or at the office right in front of Nijmegen Central Station.

We man all channels, such as email, phone, chat and social media. Whatever the client wants.

As we like being a team, we like doing team building. Weekly drinks at the office, awesome team parties at TKB, intense table tennis sessions or just spontaneously hanging out. Whatever suits you.

The position

At the moment, we have several opportunities available. If you’re interested, just get in touch and we’ll find one or more suitable clients for you.

You’ll get a laptop and headset from us, and at the office we have desks with 27″ displays. Prefer working from home? Not a problem.

Salary

€13 p/h + 8% holiday pay.

Starting date

ASAP

Hours per week

16 or more