CRM & Data Insights Lead for Freight Sales (Hybrid)

DP World; Rotterdam; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working policy

Wellbeing platform and growth programs

Learning platforms (One Learn, GoodHab

Mentorship and leadership development

Employee discounts and team events

Descripción de la vacante

DP World’s Multimodal Solutions delivers integrated rail, road, ferry, and shortsea transport solutions across Europe, enabling resilient and flexible supply chains for customers. As a Business Support Manager, you will optimise CRM and tender systems, turning data into insights that drive revenue, margins and performance.

You will collaborate with Freight Sales, Product and Commercial Management to enable data-driven decisions across the region.

Formación

• Experience in CRM, analytics or commercial support.
• Affinity with logistics and transport, preferably multimodal.
• Strong English; an additional EU language is an advantage.
• Ability to translate business needs into analytical insights.

Responsabilidades

• Maintain and develop the CRM platform.
• Support and optimise the digital tender management system.
• Monitor data quality and drive user adoption through training.
• Develop reports, dashboards and commercial tools for performance.
• Provide data analysis and insights to Freight Sales and Commercial Management.
• Support commercial projects and process improvements.
• Coordinate and maintain Freight Sales surcharge updates.

Conocimientos

Power BI

SQL

Excel

Data analysis

KPI development

Stakeholder comm

Herramientas

DAX

Power Query

API usage

Descripción del empleo

DP World’s Multimodal Solutions delivers integrated rail, road, ferry, and shortsea transport solutions across Europe, enabling resilient and flexible supply chains for customers. As a Business Support Manager, you will optimise CRM and tender systems, turning data into insights that drive revenue, margins and performance.

You will collaborate with Freight Sales, Product and Commercial Management to enable data-driven decisions across the region.