Control Tower

CTS International Logistics Co., Ltd-EU Region; Rotterdam; Presencial; EUR 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Development opportunities

Descripción de la vacante

CTS International Logistics Netherlands B.V. is seeking a logistics professional with strong knowledge of supply chain management and warehouse procedures.

The role focuses on monitoring transportation, coordinating with customers, carriers, and warehouses, and driving continuous improvements in operations. You will analyze costs, review freight invoices, and support budgeting while ensuring compliance with safety and regulatory requirements in a fast-paced international environment.

Formación

• Bachelor's degree required in logistics or related field.
• 3+ years in transportation operations or supply chain management.
• Experience with international transport (road/ocean/air/rail).
• Familiarity with WMS/TMS/ERP or visibility platforms.
• Strong analytical and communication skills.
• English and Chinese proficiency; Dutch is a plus.

Responsabilidades

• Monitor end-to-end outbound transportation and warehouse operations across the supply chain.
• Track KPIs such as OTD, customs clearance lead time, transit time, and inventory availability.
• Prepare regular operational reports and dashboards; identify risks and escalate issues.

Conocimientos

Analytical mindset

Excellent communication

Stakeholder management

Independent work

English fluent

Chinese fluent

Educación

Bachelor's degree in Logistics, Supply Chain Management, Business Administration

Herramientas

WMS

TMS

ERP

Visibility platforms

Descripción del empleo

Company: CTS International Logistics Netherlands B.V.

Job Overview

To succeed in this role, you should have thorough knowledge of supply chain management and an understanding of warehouse procedures, including storing goods, dispatching orders and tracking transportation vehicles. You should also be familiar with safety processes and legal regulations.

Key Responsibilities

1. Transportation Monitoring & Reporting

• Monitor end-to-end outbound transportation and warehouse operations across the entire supply chain.
• Track key performance indicators (KPIs), including On-Time Delivery (OTD), customs clearance lead time, transit time, and inventory availability.
• Prepare regular operational reports and dashboards.
• Proactively identify and escalating potential risks such as shipment delays, customs issues, capacity shortages, and inventory shortages.

2. Coordination & Stakeholder Communication

• Serve as the central coordination point between customers, carriers, warehouses, customs brokers, and internal departments.
• Maintain close communication with transportation providers (e.g., DHL, Maersk and other logistics partners) to ensure smooth execution.
• Coordinate issue resolution, manage operational exceptions, and facilitate continuous process improvements.

3. Operational Analysis & Continuous Improvement

• Conduct root cause analysis (RCA) for operational issues such as transportation delays, delivery failures, and service disruptions.
• Drive corrective and preventive actions (CAPA) together with cross-functional teams.
• Identify opportunities to optimize transportation routes, operational processes, and overall supply chain efficiency.
• Review freight invoices and verify transportation costs.
• Support freight quotations and budgeting activities.
• Monitor logistics expenditures and ensure transportation costs remain within budget.
• Analyze transportation costs and recommend cost-effective logistics solutions.
• Evaluate carrier performance based on service quality, cost, and KPI achievement.
• Support carrier selection, performance reviews, and continuous supplier management.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 3 years of experience in transportation operations, Control Tower, freight forwarding, or supply chain management.
• Experience in international transportation (road, ocean, air, rail, or multimodal transport) is preferred.
• Knowledge of import/export processes and customs procedures is an advantage.
• Experience working with WMS, TMS, ERP, or transportation visibility platforms is preferred.
• Strong analytical mindset with the ability to interpret operational and financial data.
• Excellent communication and stakeholder management skills.
• Ability to work independently in a fast-paced international environment.
• Fluent in English and Chinese (written and spoken); Dutch is considered an advantage.

What we offer

• Targeted development opportunities on a professional level;