Commercial Excellence Specialist

Prodrive Technologies; Eindhoven; On-site; EUR 90,000 - 120,000; Full time

Benefits offered by this job

33 days of leave per year

Pension plan

Travel allowance

Flexible working hours

Free lunch or dinner on-site

iPhone and laptop provided

Free sports facilities on campus

Job summary

Prodrive Technologies seeks a Commercial Excellence Specialist to drive optimization and professionalization of its global sales and account management. You will improve commercial processes, CRM governance, reporting, and ways of working to enable sustainable growth and customer excellence in a rapidly growing organization.

Reporting to the Head of Strategic Marketing, you will partner with Sales Directors, Account Directors, Sales Managers, and Account Managers across the organization to

Qualifications

• Bachelor's or Master's degree in Business Administration, Commercial Economics, Management, or a related field.
• Approximately 5 years of experience in Commercial Excellence, Sales Operations, CRM Management, or related areas.
• Proven experience optimizing CRM platforms and driving user adoption.
• Experience with external software suppliers and managing system improvement roadmaps.
• Strong understanding of sales processes, account management, forecasting and pipeline management.
• International commercial exposure in a high-tech environment; strong analytical and project management skills.
• Ability to translate business needs into structured processes and practical solutions.

Responsibilities

• Drive continuous improvement and adoption of sales and account management processes across the global organization.
• Define, document, and maintain commercial processes, governance, and escalation paths.
• Lead CRM optimization initiatives, ensuring data quality, user adoption, and process standardization.
• Develop and manage the CRM roadmap in collaboration with internal stakeholders and external suppliers.
• Translate business requirements into scalable CRM and process improvements.
• Establish clear reporting, dashboards, KPIs, and performance metrics to support data-driven decision making.
• Improve pipeline management, forecasting, account planning, and customer lifecycle processes.
• Identify bottlenecks and drive commercial efficiency improvements.
• Act as liaison between commercial teams, IT, and external CRM partners.
• Support international sales teams with best practices, governance, and continuous improvement.
• Ensure consistent documentation and knowledge management across the organization.

Skills

Analytical skills

Project management

Stakeholder management

Communication skills

English fluency

Education

Bachelor's or Master's in Business Administration / Commercial Economics / Management

Tools

CRM platforms

Job description

To move to the next phase of professionalization of Prodrive Technologies' global sales and account management organization, we’re looking for a talented Commercial Excellence Specialist who can drive this optimization. If you want to make real impact in an innovative, rapidly growing, international organization, we invite you to join our Marketingteam.

Summary

• Location
• Education
• Bachelor-Master
• Years of experience
• 5+
• Function field
• Hours
• 38

As a Commercial Excellence Specialist, you will drive the optimization and professionalization of Prodrive Technologies' global sales and account management organization. You are responsible for improving commercial processes, CRM governance, reporting, and ways of working that enable sustainable growth and customer excellence in a rapidly growing organization.

Reporting to the Head of Strategic Marketing, you act as a key partner for Sales Directors, Account Directors, Sales Managers, and Account Managers across the organization.

Key Responsibilities:

• Drive continuous improvement and adoption of sales and account management processes across the global organization
• Define, document, and maintain commercial processes, governance, and escalation paths
• Lead CRM optimization initiatives, ensuring data quality, user adoption, and process standardization
• Develop and manage the CRM roadmap in collaboration with internal stakeholders and external suppliers
• Translate business requirements into scalable CRM and process improvements
• Establish clear reporting, dashboards, KPIs, and performance metrics to support data-driven decision making
• Improve pipeline management, forecasting, account planning, and customer lifecycle processes
• Identify process bottlenecks and drive commercial efficiency improvements
• Act as the primary liaison between commercial teams, IT, and external CRM partners
• Support international sales teams with best practices, governance, and continuous improvement initiatives
• Ensure consistent documentation and knowledge management across the commercial organization.

What we offer

• A performance-based salary that grows with your results.
• 33 days of leave per year (including public holidays) to support a healthy work-life balance.
• Pension plan and travel allowance for on-site working days.
• Focus on personal development with a tailored growth plan.
• Wide career advancement opportunities across various technical roles and projects.
• A young, entrepreneurial, and innovative company culture.
• Flexible working hours in a 24/7 environment, with free lunch or dinner on-site.
• iPhone, laptop, and other necessary tools to help you perform your work optimally.
• Free sports facilities on campus to help you stay healthy and fit.

What you bring

• Bachelor's or Master's degree in Business Administration, Commercial Economics, Management, or a related field
• Approximately 5 years of experience in Commercial Excellence, Sales Operations, CRM Management, Business Process Improvement, or a related field
• Proven experience optimizing CRM platforms and driving user adoption
• Experience working with external software suppliers and managing system improvement roadmaps
• Strong understanding of sales processes, account management, pipeline management, and forecasting
• Experience operating in an international commercial high-tech environment adopting various business models
• Strong analytical and project management skills
• Ability to translate business needs into structured processes and practical solutions
• Strong stakeholder management and communication skills
• Fluent in English; Dutch is a plus.

About Prodrive Technologies

We are dedicated to creating meaningful technologies that make the world work. We want to contribute to innovations that tackle major challenges in society, such as improving the quality of medical imaging. Besides, our technologies contribute to reducing the global dependency on fossil fuels and minimizing human exposure to air pollution. In other words, we create meaningful technologies that make the world work.

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