Cloud Support Engineer: AVD, Intune & Azure Expert

Nerdio; Netherlands; On-site; EUR 56,000 - 69,000; Full time

Benefits offered by this job

Microsoft Azure certification Sponsors

Stock Options

Health and Welfare Plans

Retirement Plan

Unlimited PTO

Collaborative Team Culture

International benefits varies by_COUN

Job summary

Nerdio is seeking a client-facing Support Engineer with deep technical depth to assist IT professionals using the Nerdio platform for Azure Virtual Desktop, Windows 365, and Intune. You will resolve incidents, guide deployments, and collaborate with internal teams to improve the product.

The role requires strong communication, cloud networking know-how, and a proactive approach to customer success, with UK/Europe presence and a 8AM-5PM GMT schedule.

Qualifications

• Experience with Azure Virtual Desktop deployments or Azure environment management.
• Proficient in Microsoft Intune and Microsoft 365 administration.
• Strong networking fundamentals and Windows Server administration.
• PowerShell scripting for automation and configuration tasks.
• Experience with troubleshooting in cloud and hybrid environments.
• Excellent written and verbal communication and strong documentation skills.

Responsibilities

• Guide customers through AVD deployments and Azure infrastructure setup using Nerdio Manager.
• Provide hands-on technical support across the Nerdio platform including AVD, Windows 365, and Intune.
• Diagnose root causes, deliver clear solutions, and ensure timely incident resolution.
• Collaborate with engineering and product teams to reproduce and resolve advanced platform issues.

Skills

Azure Virtual Desktop deployments

PowerShell automation

Networking fundamentals

Windows Server administration

Linux familiarity

Active Directory / Entra ID

Intune / M365 administration

Troubleshooting in cloud/hybrid

Documentation and communication

Tools

Zendesk

Job description

Nerdio is seeking a client-facing Support Engineer with deep technical depth to assist IT professionals using the Nerdio platform for Azure Virtual Desktop, Windows 365, and Intune. You will resolve incidents, guide deployments, and collaborate with internal teams to improve the product.

The role requires strong communication, cloud networking know-how, and a proactive approach to customer success, with UK/Europe presence and a 8AM-5PM GMT schedule.