Clinical Field Engineer, Hospital Automation

Masimo Corporation; Amsterdam; Hybrid; EUR 55,000 - 85,000; Full time

Job summary

Masimo Corporation in the Netherlands seeks a Clinical Field Engineer for Hospital Automation to collaborate with Sales, Project Management, Delivery and Service teams to implement and maintain Masimo Hospital Automation solutions.

The role requires strong informatics, hospital IT experience and knowledge of interoperability standards (IHE, HL7); English fluency is essential, Dutch/French are assets.

Qualifications

• Experience in hospital IT/informatics and infrastructure.
• Sales or pre-sales experience.
• Knowledge of interoperability standards (IHE, HL7).
• Understanding of hospital workflows and healthcare ecosystem.

Responsibilities

• Assist Sales to develop funnel of opportunities and quotes for Hospital Automation.
• Collaborate with Project Manager on connectivity projects in Acute/Alternate Care.
• Support Delivery and Service teams to implement and maintain solutions and act as customer advocate.
• Collaborate with 3rd parties to enable new Hospital Automation projects.

Skills

Sales / Pre-sales

Informatics

Healthcare IT

Interoperability standards

Education

Bachelor's in IS-IT / Biomedical Engineering

Job description

Clinical Field Engineer, Hospital Automation

Netherlands and 1 more

Job Description

Duties & Responsibilities

• Work closely with the Sales team to develop business revenues: develop the funnel of opportunities and the revenues related to the Hospital Automation portfolio. Support the Sales team to develop lead generation, qualify opportunities, quote customer proposals (Equipment & Services), answer tenders, and close deals. Conduct product demonstrations and presentations for various audiences (Nurses, Doctors, IT, Biomedical engineers and Management teams).
• Collaborate closely with the Project Manager on connectivity projects in the Acute Care and Alternate Care sectors.
• Work closely with Delivery and Service teams to ensure Customer Satisfaction: Support Technical, Clinical and Sales teams to implement and maintain our solutions. Act as the customer advocate for all matters involving Automation Solutions; serve as a bridge between customer needs and our global specialty teams (clinical, marketing, engineering). Collaborate with central teams to implement the company strategy & collect regional information. Conduct competition & market analysis. Provide product suggestions, improvements, and enhancements. Participate in local Sales/Marketing events (symposia, tradeshows…). Train Sales & Clinical Systems teams.
• Collaborate closely with 3rd parties to enable new Hospital Automation projects, such as: Medical device companies.

Minimum & Preferred Qualifications and Experience

• Experience in Informatics (Infrastructure, Network, Database, Cloud Computing) and/or Hospital Information Technology
• Experience in Sales / Pre-sales activities
• Knowledge of interoperability standards (IHE, HL7, etc.)
• Good understanding of hospital workflows, Intensive Care, Perioperative Care and the healthcare ecosystem

Fluent English required; French and Dutch are a real asset

Education

• Bachelor’s Degree or similar education level in healthcare sciences (IS-IT / Biomedical Engineering) is preferred