Job Overview
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, profoundly impacting health for humanity.
Position Summary
The Clinical Expert Orthopaedics provides clinical and technical support for Orthopaedic and Trauma procedures (hip, knee, shoulder, trauma) with a strong focus on Operating Room (OR) support. This role is designed for a hands‑on clinical professional with an OR background, capable of supporting surgeons and OR teams in a practical, efficient, and reliable way, focused on the South‑West region of the Netherlands (Rotterdam, Breda, Dordrecht, Zeeland, and surrounding areas). Candidates are expected to be regionally based to ensure optimal customer proximity and responsiveness.
Key Responsibilities
- OR Support (Core of the role) – Provide intraoperative support during hip and knee procedures, prepare and manage instruments and implants in the OR, ensure smooth case flow and anticipate surgical needs, support surgeons and OR staff during procedures in a professional and reliable way.
- Customer Support – Build relationships with surgeons, OR staff, and hospital stakeholders; act as a clinical contact for product‑related questions; support customer satisfaction through consistent and reliable service.
- Training & Education (Support level) – Assist in product training for OR staff and customers, support workshops and basic product introductions, develop own clinical knowledge to grow toward a more senior expert role.
- Operational Support – Ensure availability and readiness of instruments and implants, support case preparation and planning, provide field feedback to internal teams.
- Compliance & Quality – Work in line with company policies and regulatory requirements, ensure compliant and professional behavior in the OR.
Qualifications & Experience
- Mandatory: Operating Room (OR) background (e.g., scrub nurse, OK‑assistant, physician assistant or similar); experience in a surgical environment.
- Strong affinity with orthopedic procedures.
- Preferred: experience in orthopedics and trauma (hip/knee/shoulder/trauma), familiarity with surgical instrumentation, familiarity with an OR environment.
Skills & Competencies
- Hands‑on and practical mindset.
- Strong communication skills in the OR environment.
- Reliable, structured, and stress‑resistant.
- Eager to learn and develop clinically.
- Team player with a customer‑focused attitude.
Additional Requirements
- Based in the South‑West region of the Netherlands (Rotterdam / Breda / Zeeland area preferred).
- Willingness to travel within the region.
- Flexible working hours (aligned with OR schedules).
- Fluent in Dutch, good command of English.
- In possession of a driver's license.
Success Profile
- Trusted in the OR.
- Delivers consistent and reliable support.
- Learns quickly and builds clinical credibility.
- Grows toward a more senior expert role over time.
Required and Preferred Skills
- Required Skills: Hands‑on and practical mindset, strong communication skills, reliable, structured, stress‑resistant, eager to learn, team player.
- Preferred Skills: Account Management, Collaboration, Compliance Management, Cultural Competence, Customer Centricity, Execution Focus, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Oracle Customer Data Management (CDM), Organizing, Problem Solving, Sales, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection.
Expected Salary
€55,000.00 - €88,090.00 (base pay).
Benefits
In addition to base pay, the role offers an annual bonus with a target based on pay grade/location and performance, possible sales commissions, vacation days, parental leave (minimum 12 weeks), bereavement leave, caregiver leave, volunteer leave, well‑being reimbursement, programs for financial, physical and mental health, service anniversary and recognition awards, and eligibility for various insurance plans.