Client Service Associate (French + Dutch Speaking)

Saxo Bank; Amsterdam; On-site; EUR 35,000 - 50,000; Full time

Job summary

Saxo Bank is looking for a customer support professional in Amsterdam to assist clients with inquiries on investment products and trading systems. This requires fluency in French and Dutch and a genuine interest in financial markets.

The ideal candidate will be organized, eager to learn, and able to handle various tasks efficiently. Join Saxo Bank to not just secure a job but to build a future in the financial sector.

Qualifications

• Proficient in French and Dutch (CEFR/IELTS level C1 and above).
• Ability to handle multiple tasks while remaining organized.
• Genuine interest in learning about investing and financial markets.

Responsibilities

• Support customers with queries related to the trading platform and investment products.
• Provide information about Saxo Bank products and make proactive offers.
• Engage in discussions with clients about investment opportunities.

Skills

Fluency in French

Fluency in Dutch

Organizational skills

Problem-solving mindset

Education

Completed secondary education

Job description

The economy is always in motion and developments on a macroeconomic level influence how the stock market behaves. If you have a genuine interest in financial markets and enjoy helping our investment clients, this role may be for you.

Responsibilities

• Customer support related queries helping customers to access information and use the platform; answering queries regarding investment products (options, turbos, futures etc.) and trading systems
• Providing information about Saxo Bank products (Self-Investing and Asset Management) and proactively offering these product options
• Dialogue with clients about investment opportunities and informing about current events in the market
• Complete internal training and courses such as DSI Securities Trader and DSI Integrity

Your Profile

• Fluency in French and Dutch so you can help our clients effectively (CEFR/IELTS level C1 and above)
• You are organized, eager to learn and able to stay on top of several tasks at the same time
• You enjoy helping clients and have a curious and problem-solving mindset
• Completed secondary education (e.g., MBO/junior college/ lycée high school/A-levels/Secondary level 2 etc)
• Can demonstrate you have a genuine interest in learning about investing and financial markets

We encourage an open feedback culture and supportive team environments enabling employees to grow and fulfil their career aspirations. At Saxo we don’t just offer a job – we offer an opportunity to invest in your future.