Client Onboarding Specialist Exact Online Part-time / full-time Woerden

Boekhoudvriend; Woerden; Hybrid; EUR 33,000 - 56,000; Full time

Benefits offered by this job

Company phone

Laptop

Hybrid work (partial from home)

Flexible hours

Professional development sponsorship

Informal atmosphere

Job summary

Boekhoudvriend B.V. is looking for a Client Onboarding Specialist to guide new clients as they start with Exact Online. You will set up and optimise integrations with webshops, tills, payment platforms and CRM tools, while training users and documenting procedures.

The role emphasizes a client-centered, analytical approach and clear communication of technical concepts. The position offers hybrid work, a market-rate salary, company phone and laptop, and opportunities for professional development,

Qualifications

• Extensive experience with Exact Online and managing integrations.
• Familiar with Lightspeed, Mollie, WooCommerce, Shopify and Nmbrs.
• At least 2 years' experience in onboarding, implementation or support.
• Able to explain technical concepts clearly to clients.
• Client-focused, analytical and solution-oriented.

Responsibilities

• Guiding new clients through setting up Exact Online
• Setting up and optimising software integrations with webshops, till systems, payment platforms and CRM tools
• Giving training and explanations on Exact Online and connected tools
• Identifying opportunities to optimise administrative processes
• Being the first point of contact during the onboarding phase
• Documenting procedures and client agreements

Skills

Exact Online expertise

Client onboarding

Integrations with ecommerce

Tools

Lightspeed

Mollie

WooCommerce

Shopify

Nmbrs

Job description

Client Onboarding Specialist Exact Online

As Client Onboarding Specialist you are the link between our clients and their successful start at Boekhoudvriend.

You make sure new clients switch smoothly to Exact Online, including integrations with till systems, webshops and payment providers.

What will you do?

• Guiding new clients through setting up Exact Online
• Setting up and optimising software integrations with webshops, till systems, payment platforms and CRM tools
• Giving training and explanations on Exact Online and connected tools
• Identifying opportunities to optimise administrative processes
• Being the first point of contact during the onboarding phase
• Documenting procedures and client agreements

Who are you?

• Extensive experience with Exact Online, including creating and managing integrations
• Familiar with tools such as Lightspeed, Mollie, WooCommerce, Shopify and Nmbrs
• At least 2 years' experience in onboarding, implementation or support
• You explain technical matters in an understandable way
• Client-focused, analytical and solution-oriented
• Experience in the financial or accountancy sector is an advantage

What do we offer?

• A market-rate salary between €3,000 and €5,000 a month
• Company phone and laptop
• Partly working from home is possible
• Flexible working hours, for example starting at 10:00
• Plenty of room to develop: we are happy to sponsor work-related studies
• An informal atmosphere without fuss or hierarchy
• Friday afternoon drinks, company outings and a fitness scheme
• A catered lunch every day and free parking at the office