Client Experience Stylist & Omnichannel Ambassador

GANNI; Amsterdam; On-site; EUR 28,000 - 38,000; Full time

Job summary

GANNI is seeking a full-time Client Advisor for our store on Leidsestraat, Amsterdam. You will act as an ambassador for the brand, delivering exceptional service, styling sessions and building a loyal client community.

In a fast-paced, KPI-driven environment, you will drive omnichannel outreach, manage client databases, and collaborate with the Store Manager to achieve business objectives while maintaining VM standards and stock control.

Qualifications

• Solid and proven background within the similar industry for at least 2 years.
• Strong client database and experience working with digital clienteling.
• Experience with sales in a results-driven and goal-oriented environment.
• Excellent understanding of key performance indicators.
• Omnichannel and omnicommerce understanding.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Fluent in Dutch & proficient in English.

Responsibilities

• Ensure exceptional client experiences
• Deliver outstanding styling sessions
• Establish loyalty within the community
• Foster client outreach program to drive footfall to the store
• Strive to reach KPI targets and support maintaining a KPI-driven environment.
• Drive in-store shopping events through your client database and establish a program to foster client relationships.
• Take part in actions required in order to achieve business objectives.
• Act on opportunities with your team and strive to secure all sales
• Maintain VM guidelines
• Stock management in all aspects

Skills

Clienteling

Sales

Communication

Dutch language

English language

Job description

GANNI is seeking a full-time Client Advisor for our store on Leidsestraat, Amsterdam. You will act as an ambassador for the brand, delivering exceptional service, styling sessions and building a loyal client community.

In a fast-paced, KPI-driven environment, you will drive omnichannel outreach, manage client databases, and collaborate with the Store Manager to achieve business objectives while maintaining VM standards and stock control.