CLIENT ADVISOR - SEASONAL SUPPORT

LVMH Group; Amsterdam; On-site; EUR 28,000 - 42,000; Full time

Job summary

Louis Vuitton in Amsterdam is seeking a Client Advisor to be an ambassador of the Brand during the November through December holiday period, including peak hours around Christmas and New Year. You will welcome clients, advise across all product categories, and engage with them to develop long-term relationships using Clienteling tools, contributing to store sales and brand loyalty.

You will also collaborate with the team, learn the brand thoroughly, and demonstrate ownership of each client

Qualifications

• Passion for the Brand.
• Professional attitude and team spirit.
• Responsibility and ownership.
• Strong command of English and preferably Dutch.
• Availability to work on weekends.

Responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Skills

Passion for brand

Professional attitude

Team spirit

Ownership

English proficiency

Dutch preferred

Job description

Availability required from November through the end of December, including peak hours during the Christmas and New Year's Eve week.
As aClient Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passion for the Brand
• Professional Attitude & Team Spirit
• Responsibility & Ownership
• Strong command of English and preferably Dutch
• Availability to work on weekends

Additional information

Location: Louis Vuitton Store in Amsterdam, Netherlands

Recruitment process

• 1st step: Following the submission of your application, you will receive via email the first feedback on your application.
• 2nd step: Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• 3rd step: Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR).

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

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