CLIENT ADVISOR - AMSTERDAM

LVMH Group; Amsterdam; On-site; EUR 32,000 - 52,000; Full time

Job summary

Louis Vuitton in Amsterdam is seeking a Client Advisor to greet and serve clients, ensuring the highest level of service in line with the Louis Vuitton promise. You will advise clients across all product categories, build long-term relationships using clienteling tools, and contribute to store performance.

A passion for the Brand, presentable professionalism and weekend availability are essential. Join a dynamic team where excellence, entrepreneurship and growth opportunities are nurtured, with

Qualifications

• Client-facing sales experience preferred.
• Excellent communication and relationship-building skills.
• Strong knowledge of Louis Vuitton brand and products.
• Willingness to work weekends.

Responsibilities

• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty.
• Drive and achieve individual and team objectives and be accountable for sales results.
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store.
• Learn and master Brand and product knowledge.

Skills

Brand passion

Customer service

English & Dutch

Weekend availability

Job description

In the role of Client Advisor , you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

Job responsibilities

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Profile

• Passion for the Brand
• Professional Attitude & Team Spirit
• Responsibility & Ownership
• Strong command of English and preferably Dutch
• Availability to work on weekends

Recruitment process

• Following the submission of your application, you will receive the first feedback on your application via email.
• Successful applicants will be moving to the first steps of the recruitment process, to complete an EasyRecrue video interview. Please keep an eye on your emails as the invitation will be sent from ICIMS.
• Following the video interview, there will be (minimum) two rounds of interviews either via Zoom or in person (with Store Management team and HR)

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.