Client Advisor - Seasonal Support

LOUIS VUITTON; Amsterdam; On-site; EUR 24,000 - 32,000; Full time

Job summary

Louis Vuitton Amsterdam Store invites applications for a Client Advisor role during the festive season. You will be an ambassador of the Brand, ensuring every Client is treated per the Louis Vuitton promise and guided across product categories.

You will proactively reach out to Clients to achieve individual and team goals, welcome clients, advise on products, build long-term relationships with clienteling tools, and help drive store sales while upholding the brand's standards.

Qualifications

• Availability required from November through end of December, including peak hours during Christmas and New Year’s Eve week.
• Ambassador of the Louis Vuitton Brand with a focus on client experience.
• Welcome every Client and provide the best Client experience.
• Engage with Clients to develop long-term relationships using Clienteling tools to foster Brand loyalty.
• Drive and achieve individual and team objectives and be accountable for sales results.
• Strong command of English; Dutch language preferred.
• Weekend availability is required.

Responsibilities

• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships using Clienteling tools to foster Brand loyalty.
• Drive and achieve individual and team objectives and be accountable for sales results.
• Participate as a team-player in store activities.
• Learn and master Brand and product knowledge.

Skills

Clienteling

Sales targets

Brand ambassador

Customer service

Communication skills

English proficiency

Dutch proficiency

Job description

Availability required from November through the end of December, including peak hours during the Christmas and New Year's Eve week.

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated accordingly to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different Clienteling tools, to foster Brand loyalty
• Drive and achieve individual and team objectives and be accountable for sales results
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge

Location: Louis Vuitton Store in Amsterdam, Netherlands

Passion for the Brand

Professional Attitude & Team Spirit

Responsibility & Ownership

Strong command of English and preferably Dutch

Availability to work on weekends